Creates and maintains SharePoint environments and systems.
Assists in the design, planning, and execution of SharePoint system design changes, updates, and other initiatives. Supports and trains SharePoint users. Assesses and resolves performance problems. Updates sites, manages permissions, and performs other support activities. Prepares and maintains related technical reports and documentation.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each SharePoint Administrator skill and competencie below to view definitions.
Skill definition-Creating and utilizing interactive guidance and learning methods to help users gain a full understanding of products and services.
Level 1 Behaviors
(General Familiarity)
Cites examples of challenges and issues that affect end-user training.
Level 2 Behaviors
(Light Experience)
Applies knowledge-based learning to support the delivery of end-user training.
Level 3 Behaviors
(Moderate Experience)
Adheres to our training processes to ensure consistency in delivering end-user training.
Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to design and deliver end-user training programs.
Level 5 Behaviors
(Mastery)
Builds a change management training model to improve support structures for end-users.
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Cites the advantages of technical support solutions in customer service.
Level 2 Behaviors
(Light Experience)
Collects and reports usability feedback from customers to help improve technical support processes.
Level 3 Behaviors
(Moderate Experience)
Contributes to the improvement of technical support process to enhance customer service.
Level 4 Behaviors
(Extensive Experience)
Develops action plans to address deficiencies regarding technical support.
Level 5 Behaviors
(Mastery)
Champions the adaption of new technology and methodologies to increase technical support efficiency.
Skill definition-The process of identifying, using, sharing, and maintaining an organization's intellectual assets, best practices, product innovations, etc. to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Explains examples of the use of organizational knowledge in business and operation practices.
Level 2 Behaviors
(Light Experience)
Documents technical processes and procedures in a knowledge management system and reports issues to management.
Level 3 Behaviors
(Moderate Experience)
Maintains effective channels of communication regarding our business's knowledge management programs.
Level 4 Behaviors
(Extensive Experience)
Designs new knowledge distribution policies while encouraging the use of the new practices.
Level 5 Behaviors
(Mastery)
Fosters an organizational culture that encourages the sharing of knowledge while maintaining appropriate confidentiality.
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
There are 0 hard skills for SharePoint Administrator.
10 general skills for SharePoint Administrator, End-User Training, Technical Support, Content Management, etc.
6 soft skills for SharePoint Administrator, Knowledge Management, Attention to Detail, Time Management, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a SharePoint Administrator, he or she needs to be proficient in Knowledge Management, be skilled in Attention to Detail, and be proficient in Time Management.
