Skills & Competencies for SharePoint Administrator
SharePoint Administrator job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for SharePoint Administrator
Creates and maintains SharePoint environments and systems.
JOB RESPONSIBILITIES for SharePoint Administrator
Assists in the design, planning, and execution of SharePoint system design changes, updates, and other initiatives. Supports and trains SharePoint users. Assesses and resolves performance problems. Updates sites, manages permissions, and performs other support activities. Prepares and maintains related technical reports and documentation.
SharePoint Administrator SALARY RANGE
BASE 50%
$103,946
TOTAL 50%
$107,192
Job Level
P02
Job Code
IT10000631
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department
SharePoint Administrator Skills and Competencies List
10 general skills or competencies (Job family competencies) for SharePoint Administrator
1
Job Family Competencies –
End-User Training
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the possible outcomes of providing effective training to end-users.
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Level 2 Behaviors
(Light Experience)
Compiles online help files to aid the training needs of the end-users.
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Level 3 Behaviors
(Moderate Experience)
Aligns training approach with end-user needs to meet service expectations.
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Level 4 Behaviors
(Extensive Experience)
Delivers complex technical training to end-users to improve product adoption and utilization.
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Level 5 Behaviors
(Mastery)
Develops training strategies to achieve end-user goals and service requirements.
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2
Job Family Competencies –
Technical Support
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the difference between the three levels of technical support.
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Level 2 Behaviors
(Light Experience)
Gathers customer data, such as problem descriptions and network details for prompt technical support.
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Level 3 Behaviors
(Moderate Experience)
Delivers tier II support services to resolve and diagnose complex technical problems.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to employees on the development and delivery of standard technical assistance.
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Level 5 Behaviors
(Mastery)
Creates a monitoring system to evaluate technical support metrics and maximize customer support.
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3
SharePoint Administrator
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
SharePoint Administrator
Proficiency Level - 4
5
Competency for -
SharePoint Administrator
Proficiency Level - 5
6 soft skills or competencies (core competencies) for SharePoint Administrator
1
Core Competencies –
Knowledge Management
Proficiency Level -1
Level 1 Behaviors
(General Familiarity)
Discusses the benefits and importance of knowledge management in driving organizational performance.
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Level 2 Behaviors
(Light Experience)
Documents technical processes and procedures in a knowledge management system and reports issues to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains effective channels of communication regarding our business's knowledge management programs.
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Level 4 Behaviors
(Extensive Experience)
Designs new knowledge distribution policies while encouraging the use of the new practices.
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Level 5 Behaviors
(Mastery)
Fosters an organizational culture that encourages the sharing of knowledge while maintaining appropriate confidentiality.
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2
Core Competencies –
Attention to Detail
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
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Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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3
SharePoint Administrator
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
SharePoint Administrator
Proficiency Level - 4
5
Competency for -
SharePoint Administrator
Proficiency Level - 5
Summary of SharePoint Administrator skills and competencies
There are 0 hard skills for SharePoint Administrator..
10 general skills for SharePoint Administrator, End-User Training, Technical Support, Content Management, etc.
6 soft skills for SharePoint Administrator, Knowledge Management, Attention to Detail, Time Management, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a SharePoint Administrator, he or she needs to be proficient in Knowledge Management, be skilled in Attention to Detail, and be proficient in Time Management.
10 general skills for SharePoint Administrator, End-User Training, Technical Support, Content Management, etc.
6 soft skills for SharePoint Administrator, Knowledge Management, Attention to Detail, Time Management, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a SharePoint Administrator, he or she needs to be proficient in Knowledge Management, be skilled in Attention to Detail, and be proficient in Time Management.
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