Skills & Competencies for SharePoint Administrator

SharePoint Administrator job profile

JOB SUMMARY for SharePoint Administrator

Creates and maintains SharePoint environments and systems.

JOB RESPONSIBILITIES for SharePoint Administrator

Assists in the design, planning, and execution of SharePoint system design changes, updates, and other initiatives. Supports and trains SharePoint users. Assesses and resolves performance problems. Updates sites, manages permissions, and performs other support activities. Prepares and maintains related technical reports and documentation.

SharePoint Administrator SALARY RANGE

BASE 50%
$100,908
TOTAL 50%
$104,054
Job Level
P02
Job Code
IT10000631
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

SharePoint Administrator Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each SharePoint Administrator skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for SharePoint Administrator

1 Job Family Competencies – End-User Training
Proficiency Level -2
Skill definition-Creating and utilizing interactive guidance and learning methods to help users gain a full understanding of products and services.
Level 1 Behaviors
(General Familiarity)
Describes the possible outcomes of providing effective training to end-users.
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Level 2 Behaviors
(Light Experience)
Assists with end-user training to understand required features and functions of future technologies.
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Level 3 Behaviors
(Moderate Experience)
Aligns training approach with end-user needs to meet service expectations.
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Level 4 Behaviors
(Extensive Experience)
Creates training materials for end-users to optimize the value derived from applications.
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Level 5 Behaviors
(Mastery)
Champions activities to empower end-users to maximize performance for specific roles.
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2 Job Family Competencies – Technical Support
Proficiency Level -2
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Describes the difference between the three levels of technical support.
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Level 2 Behaviors
(Light Experience)
Follows standard procedures in providing technical support and escalations.
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Level 3 Behaviors
(Moderate Experience)
Delivers tier II support services to resolve and diagnose complex technical problems.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to employees on the development and delivery of standard technical assistance.
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Level 5 Behaviors
(Mastery)
Creates a monitoring system to evaluate technical support metrics and maximize customer support.
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3 SharePoint Administrator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - SharePoint Administrator
Proficiency Level - 4
5 Competency for - SharePoint Administrator
Proficiency Level - 5

6 soft skills or competencies (core competencies) for SharePoint Administrator

1 Core Competencies – Knowledge Management
Proficiency Level -1
Skill definition-The process of identifying, using, sharing, and maintaining an organization's intellectual assets, best practices, product innovations, etc. to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Discusses the benefits and importance of knowledge management in driving organizational performance.
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Level 2 Behaviors
(Light Experience)
Collects and prepares data for transformation into information used for knowledge capture.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with different teams to identify useful information for knowledge capture.
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Level 4 Behaviors
(Extensive Experience)
Designs new knowledge distribution policies while encouraging the use of the new practices.
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Level 5 Behaviors
(Mastery)
Fosters an organizational culture that encourages the sharing of knowledge while maintaining appropriate confidentiality.
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2 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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3 SharePoint Administrator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - SharePoint Administrator
Proficiency Level - 4
5 Competency for - SharePoint Administrator
Proficiency Level - 5

Summary of SharePoint Administrator skills and competencies

There are 0 hard skills for SharePoint Administrator.
10 general skills for SharePoint Administrator, End-User Training, Technical Support, Content Management, etc.
6 soft skills for SharePoint Administrator, Knowledge Management, Attention to Detail, Time Management, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a SharePoint Administrator, he or she needs to be proficient in Knowledge Management, be skilled in Attention to Detail, and be proficient in Time Management.

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