3 hard skills or competencies (industry competencies) for Systems Engineering Technician II
Skill definition-Combining active components with passive electrical components to amplify and control electric current flow.
Level 1 Behaviors
(General Familiarity)
Lists the commonly used tools and devices in electronics engineering.
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Level 2 Behaviors
(Light Experience)
Tracks and reports the strengths and limitations of the electronics engineering applications.
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Level 3 Behaviors
(Moderate Experience)
Works with engineering teams on installing electronic components according to engineering drawings.
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Level 4 Behaviors
(Extensive Experience)
Trains engineering staff on proper execution of multiple electronics engineering processes.
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Level 5 Behaviors
(Mastery)
Leads operations of the electronics engineering department to meet strategic engineering objectives.
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Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of equipment diagnostics tools.
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Level 2 Behaviors
(Light Experience)
Supports the equipment analysis, troubleshooting, diagnostics, and repair to minimize production downtime.
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Level 3 Behaviors
(Moderate Experience)
Utilizes diagnostic software and testing equipment to determine and troubleshoot defective electronics.
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Level 4 Behaviors
(Extensive Experience)
Oversees laboratory analysis and ensure that testing is being completed per quality standards.
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Level 5 Behaviors
(Mastery)
Sets guidelines on the proper use and maintenance of all equipment diagnostics.
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8 general skills or competencies (Job family competencies) for Systems Engineering Technician II
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Lists the step-by-step procedures for installing computer hardware.
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Level 2 Behaviors
(Light Experience)
Tests the compatibility of software applications on our computer hardware.
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Level 3 Behaviors
(Moderate Experience)
Tests and debugs computer hardware to identify functional or performance issues.
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Level 4 Behaviors
(Extensive Experience)
Recommends innovative ways to troubleshoot complex computer hardware issues across our organization.
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Level 5 Behaviors
(Mastery)
Leads the set-up of computer hardware to increase our organization's operational efficiency.
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Skill definition-Knowledge of and ability to apply help desk processes for handling and resolving customer grievances and issues quickly and efficiently.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of help desk functions in resolving technical issues.
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Level 2 Behaviors
(Light Experience)
Supports the execution of action plans to identify and resolve gaps within the help desk.
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Level 3 Behaviors
(Moderate Experience)
Measures the efficiency and effectiveness of IT services provided by the help desk team.
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Level 4 Behaviors
(Extensive Experience)
Manages IT help desk service requests to determine root causes of recurring problems.
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Level 5 Behaviors
(Mastery)
Establishes help desk procedures to ensure prompt issue resolution and enhance customer service.
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5 soft skills or competencies (core competencies) for Systems Engineering Technician II
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Lists basic planning tools and applications used in tracking and organizing time and tasks visually.
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Level 2 Behaviors
(Light Experience)
Follows an updated calendar to list and complete tasks and assignments according to priority level.
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Level 3 Behaviors
(Moderate Experience)
Utilizes departmental tools and best practices to organize tasks effectively and productively.
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Level 4 Behaviors
(Extensive Experience)
Provides strategic direction to the workforce in managing time to avoid low-value work.
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Level 5 Behaviors
(Mastery)
Leads transformational changes to work plans to drive the proper utilization of time and resources.
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Summary of Systems Engineering Technician II skills and competencies
There are 3 hard skills for Systems Engineering Technician II, Electronics Engineering, Equipment Diagnostics, Hardware Troubleshooting.
8 general skills for Systems Engineering Technician II, Computer Hardware, Help Desk, Linux, etc.
5 soft skills for Systems Engineering Technician II, Attention to Detail, Time Management, Initiative, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Systems Engineering Technician II, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.