Skills & Competencies for Field Auto Appraiser

Field Auto Appraiser job profile

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JOB SUMMARY for Field Auto Appraiser

Performs field inspection and appraisal of automobiles that have been damaged to determine the extent of damage and the resources needed to restore the vehicle.

JOB RESPONSIBILITIES for Field Auto Appraiser

Documents the parts, labor and materials needed for repairs and produce a detailed estimate of the costs. Advises claims team on specific repair options, cost, and cause of damages. Authorizes to declare vehicles total loss within allowable guidelines. May negotiate with repair shops to agree upon repair costs.

Field Auto Appraiser SALARY RANGE

BASE 50%
$75,113
TOTAL 50%
$77,837
Job Level
P03
Job Code
FA06000964
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager

Field Auto Appraiser Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Field Auto Appraiser skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 hard skills or competencies (industry competencies) for Field Auto Appraiser

1 Industry Competency – Insurance Industry
Proficiency Level -2
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Cites different types of insurance policies and describes the advantages and disadvantages of each.
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Level 2 Behaviors
(Light Experience)
Compiles insurance quotes based on customer information and rates for insurance policies.
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Level 3 Behaviors
(Moderate Experience)
Applies risk management techniques to minimize financial impacts in insurance services.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the development of insurance risk mitigation strategies to drive process improvements.
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Level 5 Behaviors
(Mastery)
Builds claim roadmaps and substantiation plans in compliance with insurance risk management practices.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -2
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Cites examples of the legal principles of insurance applicable to multiple types of insurance products.
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Level 2 Behaviors
(Light Experience)
Assists in assessing regulatory risks to ensure insurance operations meet compliance and regulatory obligations.
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Level 3 Behaviors
(Moderate Experience)
Adopts legal and regulatory initiatives to assess possible risks and maintain insurance solvency.
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Level 4 Behaviors
(Extensive Experience)
Directs the regulation of insurance products to ensure insurance policy provisions comply with state laws.
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Level 5 Behaviors
(Mastery)
Builds policy and regulatory tools to monitor and assess compliance levels with insurance laws and regulations.
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3 Field Auto Appraiser - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Auto Appraiser
Proficiency Level - 4
5 Competency for - Field Auto Appraiser
Proficiency Level - 5

1 general skill or competency (Job family competency) for Field Auto Appraiser

1 Job Family Competencies – Customer Relations
Proficiency Level -2
Skill definition-Creating mutually beneficial relationships with customers to improve their overall experience.
Level 1 Behaviors
(General Familiarity)
Cites examples of advantages and disadvantages of customer relationships.
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Level 2 Behaviors
(Light Experience)
Assists in creating customer loyalty programs that fosters customer relations.
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Level 3 Behaviors
(Moderate Experience)
Aligns our values with the customer relationship management framework to create positive interactions.
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Level 4 Behaviors
(Extensive Experience)
Designs and manages programs that promote and maintain collaborative relationships with customers.
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Level 5 Behaviors
(Mastery)
Builds strategic action plans to improve the overall process of customer relationship management.
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3 Field Auto Appraiser - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Auto Appraiser
Proficiency Level - 4
5 Competency for - Field Auto Appraiser
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Field Auto Appraiser

1 Core Competencies – Gathering Information
Proficiency Level -3
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
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Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
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Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
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Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods to simplify the information-gathering process.
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2 Core Competencies – Critical Thinking
Proficiency Level -3
Skill definition-Questioning, analyzing and evaluating various alternatives and situations to draw a rational conclusion independently.
Level 1 Behaviors
(General Familiarity)
Defines critical thinking in terms of its importance to the business.
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Level 2 Behaviors
(Light Experience)
Analyzes relevant data, information, and evidence to create meaningful recommendations.
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Level 3 Behaviors
(Moderate Experience)
Raises thoughtful questions that help formulate appropriate conclusions.
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Level 4 Behaviors
(Extensive Experience)
Coaches others to improve decision-making skills in business scenarios.
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Level 5 Behaviors
(Mastery)
Champions adoption of advanced problem-solving tools and methods.
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3 Field Auto Appraiser - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Auto Appraiser
Proficiency Level - 4
5 Competency for - Field Auto Appraiser
Proficiency Level - 5

Summary of Field Auto Appraiser skills and competencies

There are 11 hard skills for Field Auto Appraiser, Insurance Industry, Insurance Legal and Regulatory Environment, Claims Management, etc.
1 general skills for Field Auto Appraiser, Customer Relations.
9 soft skills for Field Auto Appraiser, Gathering Information, Critical Thinking, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Auto Appraiser, he or she needs to be skilled in Gathering Information, be skilled in Critical Thinking, and be skilled in Attention to Detail.

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