15 general skills or competencies (Job family competencies) for IT Project Manager II
Skill definition-Examining internal processes within a business to increase efficiency and align with the business goals.
Level 1 Behaviors
(General Familiarity)
Lists the results of business process and system application analysis.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of new solution capabilities to recommend business process efficiencies.
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Level 3 Behaviors
(Moderate Experience)
Utilizes business intelligence to advance the forecasting and analyzing process.
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Level 4 Behaviors
(Extensive Experience)
Recommends solutions to lead efforts for process improvements of business analyses.
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Level 5 Behaviors
(Mastery)
Develops new and modified business processing analysis systems.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Lists down common DevOps tools and their functionalities.
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Level 2 Behaviors
(Light Experience)
Supports continuous integration and delivery to merge code changes frequently and incorporate end-to-end testing.
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Level 3 Behaviors
(Moderate Experience)
Uses external information to bring progressive solutions to advance the DevOps capabilities of our organization.
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Level 4 Behaviors
(Extensive Experience)
Provides coaching on best practices for DevOps culture enablement.
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Level 5 Behaviors
(Mastery)
Promotes the adoption of emerging practices and tools in DevOps operations to increase performance and automation processes.
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8 soft skills or competencies (core competencies) for IT Project Manager II
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Cites examples of practices and principles to maintain quality-focused operations.
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Level 2 Behaviors
(Light Experience)
Completes all assignments with high quality to support work plan.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with various teams and stakeholders to improve the quality of products and services.
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Level 4 Behaviors
(Extensive Experience)
Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles.
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Level 5 Behaviors
(Mastery)
Directs process evaluation to check redundancies and workflow inhibitors.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
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Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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Summary of IT Project Manager II skills and competencies
There are 0 hard skills for IT Project Manager II..
15 general skills for IT Project Manager II, Business Process Analysis, DevOps, Change Management, etc.
8 soft skills for IT Project Manager II, Quality Focus, Attention to Detail, Working under Pressure, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Manager II, he or she needs to be proficient in Quality Focus, be proficient in Attention to Detail, and be proficient in Working under Pressure.