15 general skills or competencies (Job family competencies) for IT Project Manager II
Skill definition-Examining internal processes within a business to increase efficiency and align with the business goals.
Level 1 Behaviors
(General Familiarity)
Discusses the concepts and principles in business process analysis.
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Level 2 Behaviors
(Light Experience)
Conducts process analysis to identify any areas for potential improvement.
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Level 3 Behaviors
(Moderate Experience)
Guides the selection and application of business process analysis tools.
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Level 4 Behaviors
(Extensive Experience)
Facilitates feasibility studies and analysis to determine business process solutions.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods for business process analysis.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Describes the concepts, features, and principles of DevOps.
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Level 2 Behaviors
(Light Experience)
Assists in code development, review, and merging to quickly deploy infrastructure and servers.
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Level 3 Behaviors
(Moderate Experience)
Defines and implements DevOps metrics to measure DevOps effectiveness.
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Level 4 Behaviors
(Extensive Experience)
Leads the selection and development of DevOps toolchains according to organizational goals.
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Level 5 Behaviors
(Mastery)
Champions the establishment and continued use of DevOps best practices.
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8 soft skills or competencies (core competencies) for IT Project Manager II
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Cites examples of practices and principles to maintain quality-focused operations.
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Level 2 Behaviors
(Light Experience)
Completes all assignments with high quality to support work plan.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with various teams and stakeholders to improve the quality of products and services.
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Level 4 Behaviors
(Extensive Experience)
Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles.
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Level 5 Behaviors
(Mastery)
Directs process evaluation to check redundancies and workflow inhibitors.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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Summary of IT Project Manager II skills and competencies
There are 0 hard skills for IT Project Manager II.
15 general skills for IT Project Manager II, Business Process Analysis, DevOps, Change Management, etc.
8 soft skills for IT Project Manager II, Quality Focus, Attention to Detail, Working under Pressure, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Manager II, he or she needs to be proficient in Quality Focus, be proficient in Attention to Detail, and be proficient in Working under Pressure.