Coordinates and monitors the scheduling, pricing, and technical performance of company programs.
Responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Develops new business and expands product line. Ensures adherence to master plans and schedules and develops solutions to program problems. Recommends changes to improve process efficiency and alleviate process inaccuracy and duplication.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Supervisor skill and competencie below to view definitions.
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes specific program management methodologies and functions.
Level 2 Behaviors
(Light Experience)
Locates fundamental program problems and resolutions to all levels of management.
Level 3 Behaviors
(Moderate Experience)
Prepares program schedules to forecast activities or events within a program.
Level 4 Behaviors
(Extensive Experience)
Oversees successful management to execute program decisions and resolve issues.
Level 5 Behaviors
(Mastery)
Creates long-term and strategic objectives to satisfy customers in future years of the contract.
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Describes the importance and impact of maintaining high-quality standards.
Level 2 Behaviors
(Light Experience)
Deals with root causes of problems wherever they exist.
Level 3 Behaviors
(Moderate Experience)
Consults on discrepancies between quality and safety objectives.
Level 4 Behaviors
(Extensive Experience)
Oversees performance evaluations to check adherence to the prescribed quality standards.
Level 5 Behaviors
(Mastery)
Establishes and implements quality improvement best practices and initiatives across the business.
There are 0 hard skills for Program Supervisor.
12 general skills for Program Supervisor, Change Management, Program Management, Project Coordination, etc.
7 soft skills for Program Supervisor, Gathering Information, Quality Focus, Earned Value Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Supervisor, he or she needs to be skilled in Gathering Information, be proficient in Quality Focus, and be proficient in Earned Value Management.
