12 general skills or competencies (Job family competencies) for Program Supervisor
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes specific program management methodologies and functions.
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Level 2 Behaviors
(Light Experience)
Locates fundamental program problems and resolutions to all levels of management.
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Level 3 Behaviors
(Moderate Experience)
Prepares program schedules to forecast activities or events within a program.
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Level 4 Behaviors
(Extensive Experience)
Oversees successful management to execute program decisions and resolve issues.
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Level 5 Behaviors
(Mastery)
Creates long-term and strategic objectives to satisfy customers in future years of the contract.
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7 soft skills or competencies (core competencies) for Program Supervisor
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
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Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
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Level 5 Behaviors
(Mastery)
Takes steps to ensure that the intellectual property rights of others are not violated.
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Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Shows concern for quality, accuracy, and completeness of work activities.
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Level 2 Behaviors
(Light Experience)
Records and reports weaknesses that impede processes and suggested changes.
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Level 3 Behaviors
(Moderate Experience)
Ensures thorough evaluation of the quality standards prior to submission of business proposals.
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Level 4 Behaviors
(Extensive Experience)
Recognizes and takes advantage of opportunities to improve quality for stakeholders' satisfaction.
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Level 5 Behaviors
(Mastery)
Monitors the costs, risks, and chances for success of proposed quality improvement changes.
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Summary of Program Supervisor skills and competencies
There are 0 hard skills for Program Supervisor..
12 general skills for Program Supervisor, Change Management, Program Management, Project Coordination, etc.
7 soft skills for Program Supervisor, Gathering Information, Quality Focus, Earned Value Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Supervisor, he or she needs to be skilled in Gathering Information, be proficient in Quality Focus, and be proficient in Earned Value Management.