Skills & Competencies for Program Supervisor
Program Supervisor job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Program Supervisor
Coordinates and monitors the scheduling, pricing, and technical performance of company programs.
JOB RESPONSIBILITIES for Program Supervisor
Responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Develops new business and expands product line. Ensures adherence to master plans and schedules and develops solutions to program problems. Recommends changes to improve process efficiency and alleviate process inaccuracy and duplication.
Program Supervisor SALARY RANGE
BASE 50%
$118,010
TOTAL 50%
$121,888
Job Level
P03
Job Code
HR09200341
Education/Degree
Bachelor's Degree
Reports To
Manager
Program Supervisor Skills and Competencies List
12 general skills or competencies (Job family competencies) for Program Supervisor
1
Job Family Competencies –
Change Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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2
Job Family Competencies –
Program Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes concepts and principles of program management in improving organizational performance.
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Level 2 Behaviors
(Light Experience)
Conducts continuous program analysis to determine risks and impact on the program.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenditure of various projects to achieve objectives and allowable schedule constraints.
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Level 4 Behaviors
(Extensive Experience)
Makes presentations to senior management for new talent management programs.
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Level 5 Behaviors
(Mastery)
Creates guidelines, standards, and procedures to govern the solution and delivery of programs.
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3
Program Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Program Supervisor
Proficiency Level - 4
5
Competency for -
Program Supervisor
Proficiency Level - 5
7 soft skills or competencies (core competencies) for Program Supervisor
1
Core Competencies –
Gathering Information
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the importance of gathering relevant information in making informed business decisions.
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Level 2 Behaviors
(Light Experience)
Checks multiple sources to get complete and accurate information.
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Level 3 Behaviors
(Moderate Experience)
Asks questions and gathers the necessary information to make informed business decisions.
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Level 4 Behaviors
(Extensive Experience)
Monitors the overall process of records retention programs.
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Level 5 Behaviors
(Mastery)
Designs a system for monitoring the effectiveness of data-gathering channels.
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2
Core Competencies –
Quality Focus
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites examples of practices and principles to maintain quality-focused operations.
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Level 2 Behaviors
(Light Experience)
Completes all assignments with high quality to support work plan.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with various teams and stakeholders to improve the quality of products and services.
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Level 4 Behaviors
(Extensive Experience)
Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles.
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Level 5 Behaviors
(Mastery)
Directs process evaluation to check redundancies and workflow inhibitors.
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3
Program Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Program Supervisor
Proficiency Level - 4
5
Competency for -
Program Supervisor
Proficiency Level - 5
Summary of Program Supervisor skills and competencies
There are 0 hard skills for Program Supervisor.
12 general skills for Program Supervisor, Change Management, Program Management, Project Coordination, etc.
7 soft skills for Program Supervisor, Gathering Information, Quality Focus, Earned Value Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Supervisor, he or she needs to be skilled in Gathering Information, be proficient in Quality Focus, and be proficient in Earned Value Management.
12 general skills for Program Supervisor, Change Management, Program Management, Project Coordination, etc.
7 soft skills for Program Supervisor, Gathering Information, Quality Focus, Earned Value Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Supervisor, he or she needs to be skilled in Gathering Information, be proficient in Quality Focus, and be proficient in Earned Value Management.
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