11 general skills or competencies (Job family competencies) for Project Management Manager
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Discusses the techniques for planning, monitoring, and controlling a program.
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Level 2 Behaviors
(Light Experience)
Participates in detailed planning for specific program management.
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Level 3 Behaviors
(Moderate Experience)
Prepares reports and program performance to meet the strategic objectives.
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Level 4 Behaviors
(Extensive Experience)
Oversees the program management strategies to address areas of concern or potential gaps.
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Level 5 Behaviors
(Mastery)
Designs robust contingency management plans to solve complex issues that impact the program.
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12 soft skills or competencies (core competencies) for Project Management Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Participates in the design and development of an overall quality management plan.
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Level 4 Behaviors
(Extensive Experience)
Oversees current quality improvement plans, policies, procedures, and programs; identifies improvement opportunities.
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Level 5 Behaviors
(Mastery)
Leads the quality metrics design and improvement initiatives to enable a robust quality control environment.
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Summary of Project Management Manager skills and competencies
There are 0 hard skills for Project Management Manager.
11 general skills for Project Management Manager, Change Management, Program Management, Project Cost Management, etc.
12 soft skills for Project Management Manager, Business Acumen, Quality Management, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Project Management Manager, he or she needs to be proficient in Business Acumen, be skilled in Quality Management, and be skilled in Planning and Organizing.