11 general skills or competencies (Job family competencies) for Quality Assurance Specialist I
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Explains the ISO standards for quality management systems.
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Level 2 Behaviors
(Light Experience)
Identifies the improvements of the management system according to ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Participates in ISO audits to verify local and organization-wide compliance to specified standards.
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Level 4 Behaviors
(Extensive Experience)
Provides guidance on ISO requirements to new product development teams to enhance overall performance.
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Level 5 Behaviors
(Mastery)
Integrates updated industry regulations and changes related to ISO standards to develop and meet product quality.
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Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Explains the usage and importance of the Kaizen approach in operations management.
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Level 2 Behaviors
(Light Experience)
Supports change and continuous improvement of the industry using Kaizen principles.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance measures to find a better way of executing processes through Kaizen tools.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of standard operating procedures and initiatives using the Kaizen approach.
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Level 5 Behaviors
(Mastery)
Establishes an operations excellence culture on Kaizen activities to achieve a competitive advantage over competitors.
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8 soft skills or competencies (core competencies) for Quality Assurance Specialist I
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Lists the principles and procedures of gathering information.
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Level 2 Behaviors
(Light Experience)
Determines the source of information to verify its reliability.
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Level 3 Behaviors
(Moderate Experience)
Uses survey results to identify areas that need improvement within our business.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement of our business's records retention program.
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Level 5 Behaviors
(Mastery)
Generates innovative plans for curating and managing gathered information from different sources.
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Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Identifies the role and value of process improvement in enhancing organizational productivity.
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Level 2 Behaviors
(Light Experience)
Supports management in identifying opportunities for change and improvement.
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Level 3 Behaviors
(Moderate Experience)
Reviews key indicators to determine steps to improve the overall business process.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to develop team's process knowledge and initiate change management.
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Level 5 Behaviors
(Mastery)
Designs software and systems to centralize the planning, execution, and tracking of process improvement.
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Summary of Quality Assurance Specialist I skills and competencies
There are 0 hard skills for Quality Assurance Specialist I.
11 general skills for Quality Assurance Specialist I, ISO Standards, KaiZen, Lean Management, etc.
8 soft skills for Quality Assurance Specialist I, Gathering Information, Process Improvement, Quality Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Specialist I, he or she needs to be proficient in Gathering Information, be proficient in Process Improvement, and be proficient in Quality Management.