11 general skills or competencies (Job family competencies) for Quality Assurance Specialist II
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes quality compliance and ISO procedures in all our products.
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Level 2 Behaviors
(Light Experience)
Assists in the development of a product roadmap in line with ISO standards to provide quality products to customers.
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Level 3 Behaviors
(Moderate Experience)
Administers work instructions and updates on standard operating procedures to meet ISO requirements.
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Level 4 Behaviors
(Extensive Experience)
Directs auditing activities to report compliance with our applicable quality assurance and ISO guidelines.
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Level 5 Behaviors
(Mastery)
Conceptualizes procedures relating to the product management lifecycle while complying with various ISO standards.
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Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Describes the basic concepts, elements, and differences of the Kaizen management philosophy.
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Level 2 Behaviors
(Light Experience)
Assembles and audits Kaizen events from preparation through sustainment.
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Level 3 Behaviors
(Moderate Experience)
Implements Kaizen improvements to positively impact the safety, quality, and productivity of the industry.
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Level 4 Behaviors
(Extensive Experience)
Drives overall Kaizen initiatives to introduce improvements throughout the quality management system.
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Level 5 Behaviors
(Mastery)
Authorizes the implementation of Kaizen or continuous improvement projects for cost-saving initiatives.
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8 soft skills or competencies (core competencies) for Quality Assurance Specialist II
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
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Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
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Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
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Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
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Level 5 Behaviors
(Mastery)
Creates confidentiality agreements to ensure accurate submission of information from employees.
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Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Cites examples of critical and limiting factors that drive process improvement.
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Level 2 Behaviors
(Light Experience)
Collects ideas and facts to translate viewpoints into action plans for improvement.
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Level 3 Behaviors
(Moderate Experience)
Contributes to the redefining of tools to optimize organizational processes.
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Level 4 Behaviors
(Extensive Experience)
Creates models and forecasts to justify and demonstrate the value of an improved process.
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Level 5 Behaviors
(Mastery)
Articulates benefits of process improvement to drive our business in implementing change.
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Summary of Quality Assurance Specialist II skills and competencies
There are 0 hard skills for Quality Assurance Specialist II.
11 general skills for Quality Assurance Specialist II, ISO Standards, KaiZen, Lean Management, etc.
8 soft skills for Quality Assurance Specialist II, Gathering Information, Process Improvement, Quality Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Specialist II, he or she needs to be proficient in Gathering Information, be proficient in Process Improvement, and be proficient in Quality Management.