Skills & Competencies for Six Sigma Quality Program Director

Six Sigma Quality Program Director job profile

JOB SUMMARY for Six Sigma Quality Program Director

Plans, designs, and directs Six Sigma projects.

JOB RESPONSIBILITIES for Six Sigma Quality Program Director

Develops strategy and policies required to accomplish measurable business process improvements. Employs Six Sigma/Lean methodology and analytics to re-engineer organizational operations. Works with other certified professionals in the planning, designing, and implementation of key projects. Coaches and trains teams in the utilization and deployment of Six Sigma tools and principles. Requires Six Sigma certification as Black Belt.

Six Sigma Quality Program Director SALARY RANGE

BASE 50%
$173,328
TOTAL 50%
$196,395
Job Level
M04
Job Code
RD14000145
Education/Degree
Master's Degree or MBA
Reports To
Top Management

Six Sigma Quality Program Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Six Sigma Quality Program Director skill and competencie below to view definitions.

9 general skills or competencies (Job family competencies) for Six Sigma Quality Program Director

1 Job Family Competencies – Training and Development
Proficiency Level -3
Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Discusses commonly used techniques and methods in the training and development process.
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Level 2 Behaviors
(Light Experience)
Prepares instructional materials and programs using proper training methods.
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Level 3 Behaviors
(Moderate Experience)
Delivers training and development program adjusting to various types of audience.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of training sessions and recommends improvements accordingly.
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Level 5 Behaviors
(Mastery)
Develops metrics system to evaluate the effectiveness and impact of training.
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2 Job Family Competencies – Change Management
Proficiency Level -4
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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3 Six Sigma Quality Program Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Six Sigma Quality Program Director
Proficiency Level - 4
5 Competency for - Six Sigma Quality Program Director
Proficiency Level - 5

15 soft skills or competencies (core competencies) for Six Sigma Quality Program Director

1 Core Competencies – Knowledge of Organization
Proficiency Level -3
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
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Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
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Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
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Level 5 Behaviors
(Mastery)
Refines our organizational structure to reflect the latest industry trends.
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2 Core Competencies – Business Process Improvement
Proficiency Level -4
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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3 Six Sigma Quality Program Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Six Sigma Quality Program Director
Proficiency Level - 4
5 Competency for - Six Sigma Quality Program Director
Proficiency Level - 5

Summary of Six Sigma Quality Program Director skills and competencies

There are 0 hard skills for Six Sigma Quality Program Director.
9 general skills for Six Sigma Quality Program Director, Training and Development, Change Management, KaiZen, etc.
15 soft skills for Six Sigma Quality Program Director, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Six Sigma Quality Program Director, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.

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