Skills & Competencies for Total Quality Analyst

Total Quality Analyst job profile

JOB SUMMARY for Total Quality Analyst

Assists with the administration of the organization's total quality programs and processes.

JOB RESPONSIBILITIES for Total Quality Analyst

Conducts reviews and inspections of internal and vendor processes and activities to monitor compliance. Collects data and prepares documents and charts to report status of programs. May be certified in methodologies such as Six Sigma, Lean, or Kaizen.

Total Quality Analyst SALARY RANGE

BASE 50%
$77,391
TOTAL 50%
$80,095
Job Level
P02
Job Code
RD14000180
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Total Quality Analyst Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Total Quality Analyst skill and competencie below to view definitions.

13 general skills or competencies (Job family competencies) for Total Quality Analyst

1 Job Family Competencies – Data Analytics
Proficiency Level -2
Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Explains how to interpret data analytics and metrics to drive better business decision-making.
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Level 2 Behaviors
(Light Experience)
Documents data requirements for projects by working with business users.
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Level 3 Behaviors
(Moderate Experience)
Provides and leverages data analytics solutions to mitigate business risk and handle setbacks.
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Level 4 Behaviors
(Extensive Experience)
Monitors data sources used for analytics to update data and meet quality standards.
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Level 5 Behaviors
(Mastery)
Establishes performance metrics focused on Data Analytics to track optimization opportunities.
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2 Job Family Competencies – Process Analysis
Proficiency Level -2
Skill definition-Examining internal business processes to find opportunities for improvement.
Level 1 Behaviors
(General Familiarity)
Lists the business functions, processes, and workflows of process analysis.
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Level 2 Behaviors
(Light Experience)
Selects common frameworks of successful business process analysis and change management.
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Level 3 Behaviors
(Moderate Experience)
Performs gap analysis to enhance and contribute to process reengineering initiatives.
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Level 4 Behaviors
(Extensive Experience)
Organizes overall analysis of business processes and structures to measure business performance.
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Level 5 Behaviors
(Mastery)
Leads the technical improvement and optimization of the business data analysis process.
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3 Total Quality Analyst - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Total Quality Analyst
Proficiency Level - 4
5 Competency for - Total Quality Analyst
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Total Quality Analyst

1 Core Competencies – Gathering Information
Proficiency Level -2
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
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Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
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Level 5 Behaviors
(Mastery)
Takes steps to ensure that the intellectual property rights of others are not violated.
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2 Core Competencies – Business Process Improvement
Proficiency Level -2
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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3 Total Quality Analyst - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Total Quality Analyst
Proficiency Level - 4
5 Competency for - Total Quality Analyst
Proficiency Level - 5

Summary of Total Quality Analyst skills and competencies

There are 0 hard skills for Total Quality Analyst.
13 general skills for Total Quality Analyst, Data Analytics, Process Analysis, Statistical Process Control, etc.
6 soft skills for Total Quality Analyst, Gathering Information, Business Process Improvement, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Analyst, he or she needs to be proficient in Gathering Information, be proficient in Business Process Improvement, and be proficient in Attention to Detail.

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