Skills & Competencies for Total Quality Senior Specialist

Total Quality Senior Specialist job profile

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JOB SUMMARY for Total Quality Senior Specialist

Contributes to the development, implementation, administration and measurement of total quality management programs, including Six Sigma initiatives.

JOB RESPONSIBILITIES for Total Quality Senior Specialist

Provides expertise to cross functional teams to facilitate total quality methods, training, tool development, and logistical support. Coordinates with production, operations, customer service and other functions to implement programs.

Total Quality Senior Specialist SALARY RANGE

BASE 50%
$116,800
TOTAL 50%
$124,589
Job Level
P04
Job Code
RD14000098
Education/Degree
Bachelor's Degree
Reports To
Manager

Total Quality Senior Specialist Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Total Quality Senior Specialist skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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13 general skills or competencies (Job family competencies) for Total Quality Senior Specialist

1 Job Family Competencies – Data Analytics
Proficiency Level -3
Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Explains how to interpret data analytics and metrics to drive better business decision-making.
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Level 2 Behaviors
(Light Experience)
Identifies opportunities for data analytics process improvement and automation.
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Level 3 Behaviors
(Moderate Experience)
Provides and leverages data analytics solutions to mitigate business risk and handle setbacks.
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Level 4 Behaviors
(Extensive Experience)
Oversees data analytics team members to ensure data collection and management meet requirements.
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Level 5 Behaviors
(Mastery)
Establishes performance metrics focused on Data Analytics to track optimization opportunities.
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2 Job Family Competencies – Process Analysis
Proficiency Level -3
Skill definition-Examining internal business processes to find opportunities for improvement.
Level 1 Behaviors
(General Familiarity)
Identifies and describes business process analysis techniques, including Six Sigma and Lean tools.
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Level 2 Behaviors
(Light Experience)
Identifies gaps to determine threats in process and business structure.
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Level 3 Behaviors
(Moderate Experience)
Implements process analysis plans according to business requirements.
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Level 4 Behaviors
(Extensive Experience)
Leverages process analysis to plan and forecast the process of the new business initiatives.
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Level 5 Behaviors
(Mastery)
Leads matrixed teams in the analysis of complex process flows involving multiple systems.
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3 Total Quality Senior Specialist - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Total Quality Senior Specialist
Proficiency Level - 4
5 Competency for - Total Quality Senior Specialist
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Total Quality Senior Specialist

1 Core Competencies – Gathering Information
Proficiency Level -3
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
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Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
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Level 5 Behaviors
(Mastery)
Generates innovative plans for curating and managing gathered information from different sources.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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3 Total Quality Senior Specialist - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Total Quality Senior Specialist
Proficiency Level - 4
5 Competency for - Total Quality Senior Specialist
Proficiency Level - 5

Summary of Total Quality Senior Specialist skills and competencies

There are 0 hard skills for Total Quality Senior Specialist.
13 general skills for Total Quality Senior Specialist, Data Analytics, Process Analysis, Statistical Process Control, etc.
10 soft skills for Total Quality Senior Specialist, Gathering Information, Business Process Improvement, Attention to Detail, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Senior Specialist, he or she needs to be skilled in Gathering Information, be skilled in Business Process Improvement, and be skilled in Attention to Detail.

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