Skills & Competencies for Leasing Administration Manager

Leasing Administration Manager job profile

JOB SUMMARY for Leasing Administration Manager

Supervises a team of leasing administrators to ensure monthly rents are paid and all leasing activities are in accordance with policies and guidelines.

JOB RESPONSIBILITIES for Leasing Administration Manager

Coordinates charges with landlords and works with senior management on occupancy decisions. Oversees completion of all necessary paperwork and ensures proper customer service.

Leasing Administration Manager SALARY RANGE

BASE 50%
$85,299
TOTAL 50%
$88,668
Job Level
M02
Job Code
FA06000730
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Leasing Administration Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Leasing Administration Manager skill and competencie below to view definitions.

9 general skills or competencies (Job family competencies) for Leasing Administration Manager

1 Job Family Competencies – Records Management
Proficiency Level -3
Skill definition-Managing and preserving records to help an organization keep the documentation accessible for both business operations and compliance audits.
Level 1 Behaviors
(General Familiarity)
Explains record management standard practices and procedures.
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Level 2 Behaviors
(Light Experience)
Supports record management and data collection to comply with laws and regulations.
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Level 3 Behaviors
(Moderate Experience)
Performs data maintenance for records to reduce the liabilities associated with document disposal.
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Level 4 Behaviors
(Extensive Experience)
Organizes document and record management activities to help detect errors and prevent fraud.
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Level 5 Behaviors
(Mastery)
Develops and implements procedures to document scanning and retention in the management system.
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2 Job Family Competencies – Operations Management
Proficiency Level -3
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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3 Leasing Administration Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Leasing Administration Manager
Proficiency Level - 4
5 Competency for - Leasing Administration Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Leasing Administration Manager

1 Core Competencies – Customer Relationship Management
Proficiency Level -2
Skill definition-Applying principles, practices and guidelines to interact and build a good business relationship with customers.
Level 1 Behaviors
(General Familiarity)
Gathers client information, past sales, and previous marketing efforts.
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Level 2 Behaviors
(Light Experience)
Identifies sales opportunities to reduce customer complaints and defection.
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Level 3 Behaviors
(Moderate Experience)
Resolves customer relationship management issues to offer better support and increase retention.
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Level 4 Behaviors
(Extensive Experience)
Manages marketing campaigns to conduct business and generate revenue.
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Level 5 Behaviors
(Mastery)
Improves customization of marketing to meet customers' needs and interests.
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2 Core Competencies – Coordination
Proficiency Level -3
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Lists the roles and responsibilities of coordination in the workplace.
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Level 2 Behaviors
(Light Experience)
Selects and utilizes tracking tools to manage daily tasks.
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Level 3 Behaviors
(Moderate Experience)
Delegates and coordinates a team's duties to ensure no overlap between responsibilities.
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Level 4 Behaviors
(Extensive Experience)
Facilitates groups and diverse areas to work together effectively.
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Level 5 Behaviors
(Mastery)
Leads in the establishment of best practices for planning multiple activities.
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3 Leasing Administration Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Leasing Administration Manager
Proficiency Level - 4
5 Competency for - Leasing Administration Manager
Proficiency Level - 5

Summary of Leasing Administration Manager skills and competencies

There are 0 hard skills for Leasing Administration Manager.
9 general skills for Leasing Administration Manager, Records Management, Operations Management, Facilities Management, etc.
9 soft skills for Leasing Administration Manager, Customer Relationship Management, Coordination, Talent Management, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Leasing Administration Manager, he or she needs to be proficient in Customer Relationship Management, be skilled in Coordination, and be proficient in Talent Management.

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