9 hard skills or competencies (industry competencies) for Grocery Stocker
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Identifies how FDA codes and regulations have evolved and improved the safety of food preparation facilities.
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Level 2 Behaviors
(Light Experience)
Tracks temperature logs, cleaning schedules, employee training records, and additional food safety records.
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Level 3 Behaviors
(Moderate Experience)
Interacts with regulatory authorities during audits and inspections to address any identified issues.
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Level 4 Behaviors
(Extensive Experience)
Resolves identified process flaws to address non-compliance issues with FDA food codes.
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Level 5 Behaviors
(Mastery)
Promotes FDA regulations, best practices, and technologies to ensure operations' legitimacy.
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Skill definition-Properly handling, storing, and maintaining food products in a safe and hygienic manner to prevent contamination, spoilage, and foodborne illnesses.
Level 1 Behaviors
(General Familiarity)
Describes the principles of the critical control point (CCP) approach.
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Level 2 Behaviors
(Light Experience)
Adheres to strict personal hygiene practices, including proper handwashing and appropriate clothing.
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Level 3 Behaviors
(Moderate Experience)
Alerts supervisors about personal health issues related to airborne, food-borne, or infectious diseases.
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Level 4 Behaviors
(Extensive Experience)
Determines the critical control points (CCPs) within the food preparation system.
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Level 5 Behaviors
(Mastery)
Integrates regulatory requirements and industry standards into organizational policies and procedures.
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2 general skills or competencies (Job family competencies) for Grocery Stocker
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Cites different types of promotional marketing.
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Level 2 Behaviors
(Light Experience)
Compiles analytics of promotional activities to assist in evaluating the effectiveness of campaigns.
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Level 3 Behaviors
(Moderate Experience)
Analyzes reports on promotional activities to assess the effectiveness of initiatives.
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Level 4 Behaviors
(Extensive Experience)
Discusses budgets and contracts, marketing plans, and the selection of advertising media.
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Level 5 Behaviors
(Mastery)
Approves design concepts and marketing strategies for key promotional efforts.
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Skill definition-Managing and controlling the availability and sufficiency of supplies to balance supply, meet demands, and ensure a functional supply chain.
Level 1 Behaviors
(General Familiarity)
Cites the advantages and disadvantages of inventory control in supply chain.
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Level 2 Behaviors
(Light Experience)
Classifies goods in the company inventory as per their technical characteristics.
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Level 3 Behaviors
(Moderate Experience)
Analyzes inventory inputs and outputs to identify the right amount of stocks to meet demands.
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Level 4 Behaviors
(Extensive Experience)
Creates inventory metrics to assess the performance of inventory control systems.
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Level 5 Behaviors
(Mastery)
Builds risk assessment models to ensure accurate control and forecasting of inventories at optimal levels.
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7 soft skills or competencies (core competencies) for Grocery Stocker
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Cites examples of effective scheduling skills, including data entry, customer service, and appointment setting.
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Level 2 Behaviors
(Light Experience)
Documents different kinds of communications related to work schedules, such as memos, emails, and reports.
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Level 3 Behaviors
(Moderate Experience)
Administers phone calls and emails to respond to customers' inquiries regarding upcoming or scheduled appointments.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with workforce management professionals to integrate scheduling optimization tools.
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Level 5 Behaviors
(Mastery)
Authorizes the planning schedules of companies and organizations that operate in various industries.
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Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Cites examples of how customers use our business's products and services.
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Level 2 Behaviors
(Light Experience)
Describes our organization's current marketing campaign.
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Level 3 Behaviors
(Moderate Experience)
Announces and explains updates of products and services and delivery.
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Level 4 Behaviors
(Extensive Experience)
Enhances employees' understanding of several sets of interrelated products and services and their interdependence.
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Level 5 Behaviors
(Mastery)
Conceives and plans our business’s future structure according to the target market and P/S strategy.
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Summary of Grocery Stocker skills and competencies
There are 9 hard skills for Grocery Stocker, FDA Food Code Compliance, Food Handling and Storage, Cross Merchandising, etc.
2 general skills for Grocery Stocker, Promotion, Inventory Control.
7 soft skills for Grocery Stocker, Scheduling, Products And Services, Standard Operating Procedures (SOP), etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Grocery Stocker, he or she needs to be proficient in Scheduling, be proficient in Products And Services, and be proficient in Standard Operating Procedures (SOP).