Skills & Competencies for Sales Representative II

Sales Representative II job profile

JOB SUMMARY for Sales Representative II

Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services.

JOB RESPONSIBILITIES for Sales Representative II

Works with customers to find what they want, create solutions and ensure a smooth sales process. A certain degree of creativity and latitude is required.

Sales Representative II SALARY RANGE

BASE 50%
$79,408
TOTAL 50%
$97,251
Job Level
P02
Job Code
SM15000224
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager

Sales Representative II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Sales Representative II skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Sales Representative II

1 Job Family Competencies – Customer Acquisition
Proficiency Level -3
Skill definition-Attracting and converting new customers for our business.
Level 1 Behaviors
(General Familiarity)
Cites examples of key performance metrics related to customer acquisition.
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Level 2 Behaviors
(Light Experience)
Applies effective methodologies to support customer acquisition goals.
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Level 3 Behaviors
(Moderate Experience)
Defines target customer segments to tailor techniques in reaching new customers.
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Level 4 Behaviors
(Extensive Experience)
Creates and enhances innovative methodologies to attain key customer acquisition goals.
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Level 5 Behaviors
(Mastery)
Builds customer loyalty programs to target high-potential opportunities for customer acquisitions.
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2 Job Family Competencies – Cold Calling
Proficiency Level -2
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Describes the entire process of doing cold calling.
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Level 2 Behaviors
(Light Experience)
Assists in cold-calling campaigns to actively prospect the market.
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Level 3 Behaviors
(Moderate Experience)
Coaches sales development representatives with cold calling templates and techniques.
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Level 4 Behaviors
(Extensive Experience)
Develops overall standard cold calling examples and templates for various situations.
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Level 5 Behaviors
(Mastery)
Champions the adoption of the latest and advanced automation techniques in cold calling.
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3 Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative II
Proficiency Level - 4
5 Competency for - Sales Representative II
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Sales Representative II

1 Core Competencies – Self-Motivation
Proficiency Level -3
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Cites examples and traits of being self-motivated.
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Level 2 Behaviors
(Light Experience)
Clearly defines one's strengths, weakness, aspirations, and work styles.
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Level 3 Behaviors
(Moderate Experience)
Communicates to employees the benefits, rewards, or sanctions if expectations are or are not met.
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Level 4 Behaviors
(Extensive Experience)
Acts as a role model for positivity, optimism, and hard work.
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Level 5 Behaviors
(Mastery)
Creates a transparent and open working environment within our organization.
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2 Core Competencies – Time Management
Proficiency Level -3
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Explains the importance of time management in driving the overall productivity of our business.
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Level 2 Behaviors
(Light Experience)
Follows an updated calendar to list and complete tasks and assignments according to priority level.
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Level 3 Behaviors
(Moderate Experience)
Utilizes departmental tools and best practices to organize tasks effectively and productively.
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Level 4 Behaviors
(Extensive Experience)
Manages teams in streamlining work-related tasks to prioritize highest value tasks firsts.
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Level 5 Behaviors
(Mastery)
Leads transformational changes to work plans to drive the proper utilization of time and resources.
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3 Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative II
Proficiency Level - 4
5 Competency for - Sales Representative II
Proficiency Level - 5

Summary of Sales Representative II skills and competencies

There are 0 hard skills for Sales Representative II.
10 general skills for Sales Representative II, Customer Acquisition, Cold Calling, Field Sales, etc.
11 soft skills for Sales Representative II, Self-Motivation, Time Management, Initiative, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Representative II, he or she needs to be skilled in Self-Motivation, be skilled in Time Management, and be skilled in Initiative.

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