Skills & Competencies for Scrum Program Manager

Scrum Program Manager job profile

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JOB SUMMARY for Scrum Program Manager

Manages and coaches a team of Scrum Masters that support self-managed teams in the completion of Scrum projects.

JOB RESPONSIBILITIES for Scrum Program Manager

Ensures projects are sufficiently resourced for the defined scope of work and are delivered on schedule and within budget. Oversees multiple projects and coordinates across other Agile teams for complex projects. Monitors project milestones and takes proactive steps to mitigate risk. Guides Scrum Masters in the implementation of quality standards and recommends changes to improve the Agile process.

Scrum Program Manager SALARY RANGE

BASE 50%
$163,814
TOTAL 50%
$179,529
Job Level
M02
Job Code
IT10000608
Education/Degree
Bachelor's Degree
Reports To
Director or Head of a Unit or Department

Scrum Program Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Scrum Program Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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3 hard skills or competencies (industry competencies) for Scrum Program Manager

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Explains the importance of using suitable programming languages and platforms in software engineering.
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Level 2 Behaviors
(Light Experience)
Prepares engineering documentation to ensure software adheres to user expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes version control systems (VCS) to track and manage changes in software codes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and modifies existing development processes to optimize software production and reduce errors.
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Level 5 Behaviors
(Mastery)
Develops optimization strategies to improve software product quality and usability.
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2 Industry Competency – Agile Methodologies
Proficiency Level -3
Skill definition-Knowledge of the concepts, values and benefits of various agile methodologies and ability to plan, organize, and monitor IT projects to ensure continuous improvement.
Level 1 Behaviors
(General Familiarity)
Explains the importance of flexibility in delivering effective agile methodologies.
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Level 2 Behaviors
(Light Experience)
Conducts regular checks on the progress of agile methodology practices to verify compliance with standards.
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Level 3 Behaviors
(Moderate Experience)
Performs backlog management to ensure transparency and sufficient resources to meet established requirements.
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Level 4 Behaviors
(Extensive Experience)
Monitors the adherence of deliverables to the established backlog and guides teams on product adjustments.
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Level 5 Behaviors
(Mastery)
Designs scalable operation framework to drive cross-team coordination and faster response times.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Scrum Program Manager

1 Job Family Competencies – Agile Development
Proficiency Level -3
Skill definition-Managing software development projects by using a set of Agile methodologies, disciplines, practices, and techniques.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of Agile processes and methodologies in product and software development.
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Level 2 Behaviors
(Light Experience)
Supports the deployment of applications using low-code technology in the Agile software development process.
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Level 3 Behaviors
(Moderate Experience)
Works with the agile development team in developing user stories to prioritize product backlogs.
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Level 4 Behaviors
(Extensive Experience)
Provides agile methodology training to the team to drive positive outcomes in our organization.
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Level 5 Behaviors
(Mastery)
Establishes project development workflows using Agile methodology enterprise tools.
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2 Job Family Competencies – DevOps
Proficiency Level -3
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Lists down common DevOps tools and their functionalities.
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Level 2 Behaviors
(Light Experience)
Supports continuous integration and delivery to merge code changes frequently and incorporate end-to-end testing.
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Level 3 Behaviors
(Moderate Experience)
Uses external information to bring progressive solutions to advance the DevOps capabilities of our organization.
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Level 4 Behaviors
(Extensive Experience)
Provides coaching on best practices for DevOps culture enablement.
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Level 5 Behaviors
(Mastery)
Promotes the adoption of emerging practices and tools in DevOps operations to increase performance and automation processes.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Scrum Program Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

Summary of Scrum Program Manager skills and competencies

There are 3 hard skills for Scrum Program Manager, Software Engineering, Agile Methodologies, Agile Project Management.
4 general skills for Scrum Program Manager, Agile Development, DevOps, Scrum, etc.
11 soft skills for Scrum Program Manager, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Scrum Program Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Coordination.

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