Skills & Competencies for Scrum Program Manager

Scrum Program Manager job profile

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JOB SUMMARY for Scrum Program Manager

Manages and coaches a team of Scrum Masters that support self-managed teams in the completion of Scrum projects.

JOB RESPONSIBILITIES for Scrum Program Manager

Ensures projects are sufficiently resourced for the defined scope of work and are delivered on schedule and within budget. Oversees multiple projects and coordinates across other Agile teams for complex projects. Monitors project milestones and takes proactive steps to mitigate risk. Guides Scrum Masters in the implementation of quality standards and recommends changes to improve the Agile process.

Scrum Program Manager SALARY RANGE

BASE 50%
$162,489
TOTAL 50%
$178,590
Job Level
M02
Job Code
IT10000608
Education/Degree
Bachelor's Degree
Reports To
Director or Head of a Unit or Department

Scrum Program Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Scrum Program Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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3 hard skills or competencies (industry competencies) for Scrum Program Manager

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Describes the application of engineering principles and methods in software architecture design.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles user requirements to support software design and development processes.
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Level 3 Behaviors
(Moderate Experience)
Performs system analyses to assess the functionality and interoperability of software products.
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Level 4 Behaviors
(Extensive Experience)
Establishes performance metrics to track the effectiveness of software engineering processes and procedures.
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Level 5 Behaviors
(Mastery)
Designs and executes innovative strategies to streamline software engineering processes.
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2 Industry Competency – Agile Methodologies
Proficiency Level -3
Skill definition-Knowledge of the concepts, values and benefits of various agile methodologies and ability to plan, organize, and monitor IT projects to ensure continuous improvement.
Level 1 Behaviors
(General Familiarity)
Explains the benefits and advantages of agile methodologies in providing high-quality product development.
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Level 2 Behaviors
(Light Experience)
Conducts regular checks on the progress of agile methodology practices to verify compliance with standards.
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Level 3 Behaviors
(Moderate Experience)
Performs backlog management to ensure transparency and sufficient resources to meet established requirements.
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Level 4 Behaviors
(Extensive Experience)
Monitors the adherence of deliverables to the established backlog and guides teams on product adjustments.
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Level 5 Behaviors
(Mastery)
Designs scalable operation framework to drive cross-team coordination and faster response times.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Scrum Program Manager

1 Job Family Competencies – Agile Development
Proficiency Level -3
Skill definition-Managing software development projects by using a set of Agile methodologies, disciplines, practices, and techniques.
Level 1 Behaviors
(General Familiarity)
Describes the concepts, features, components, and principles of Agile methodologies.
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Level 2 Behaviors
(Light Experience)
Gathers customer feedback on the iteration to define new requirements for the next sprint.
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Level 3 Behaviors
(Moderate Experience)
Uses agile development frameworks in managing and delivering critical projects.
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Level 4 Behaviors
(Extensive Experience)
Monitors the product development cycle in compliance with Agile methodology principles.
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Level 5 Behaviors
(Mastery)
Creates a system to assess the effectiveness of the Agile delivery model in our organization.
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2 Job Family Competencies – DevOps
Proficiency Level -3
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Describes the concepts, features, and principles of DevOps.
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Level 2 Behaviors
(Light Experience)
Assists in code development, review, and merging to quickly deploy infrastructure and servers.
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Level 3 Behaviors
(Moderate Experience)
Defines and implements DevOps metrics to measure DevOps effectiveness.
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Level 4 Behaviors
(Extensive Experience)
Leads the selection and development of DevOps toolchains according to organizational goals.
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Level 5 Behaviors
(Mastery)
Champions the establishment and continued use of DevOps best practices.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Scrum Program Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
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Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

Summary of Scrum Program Manager skills and competencies

There are 3 hard skills for Scrum Program Manager, Software Engineering, Agile Methodologies, Agile Project Management.
4 general skills for Scrum Program Manager, Agile Development, DevOps, Scrum, etc.
11 soft skills for Scrum Program Manager, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Scrum Program Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Coordination.

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