Manages and coaches a team of Scrum Masters that support self-managed teams in the completion of Scrum projects.
Ensures projects are sufficiently resourced for the defined scope of work and are delivered on schedule and within budget. Oversees multiple projects and coordinates across other Agile teams for complex projects. Monitors project milestones and takes proactive steps to mitigate risk. Guides Scrum Masters in the implementation of quality standards and recommends changes to improve the Agile process.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Scrum Program Manager skill and competencie below to view definitions.
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Explains the importance of using suitable programming languages and platforms in software engineering.
Level 2 Behaviors
(Light Experience)
Prepares engineering documentation to ensure software adheres to user expectations.
Level 3 Behaviors
(Moderate Experience)
Utilizes version control systems (VCS) to track and manage changes in software codes.
Level 4 Behaviors
(Extensive Experience)
Evaluates and modifies existing development processes to optimize software production and reduce errors.
Level 5 Behaviors
(Mastery)
Develops optimization strategies to improve software product quality and usability.
Skill definition-Knowledge of the concepts, values and benefits of various agile methodologies and ability to plan, organize, and monitor IT projects to ensure continuous improvement.
Level 1 Behaviors
(General Familiarity)
Identifies and names various agile methodologies such as scrum, Kanban, and crystal.
Level 2 Behaviors
(Light Experience)
Documents stakeholders' feedback to ensure quality and address potential concerns.
Level 3 Behaviors
(Moderate Experience)
Researches new opportunities and tools to improve the effectiveness of agile methodologies.
Level 4 Behaviors
(Extensive Experience)
Oversees communication channels to facilitate and enhance team correspondence and accountability.
Level 5 Behaviors
(Mastery)
Develops product backlogs using agile practices to provide prioritized work plans to development teams.
Skill definition-Managing software development projects by using a set of Agile methodologies, disciplines, practices, and techniques.
Level 1 Behaviors
(General Familiarity)
Explains the use of an Agile software development framework in product development processes.
Level 2 Behaviors
(Light Experience)
Records all product backlogs to support the facilitation of backlog refinement sessions.
Level 3 Behaviors
(Moderate Experience)
Utilizes agile design methodologies to accelerate the development of software solutions.
Level 4 Behaviors
(Extensive Experience)
Oversees emerging Agile development practices to maximize the efficiency of the team members.
Level 5 Behaviors
(Mastery)
Designs and develops tools to monitor and manage sprint success in alignment with Agile guidelines.
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Explains the advantages and disadvantages of DevOps implementation.
Level 2 Behaviors
(Light Experience)
Applies modern DevOps practices and methodologies to enhance the flow of the project life cycle.
Level 3 Behaviors
(Moderate Experience)
Configures DevOps services to support the improvement of the DevOps platform of the business.
Level 4 Behaviors
(Extensive Experience)
Introduces internal DevOps tools to automate processes and make the department more efficient.
Level 5 Behaviors
(Mastery)
Advocates a continuous feedback system to enable the team to improve processes and incorporate client feedback.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
There are 3 hard skills for Scrum Program Manager, Software Engineering, Agile Methodologies, Agile Project Management.
4 general skills for Scrum Program Manager, Agile Development, DevOps, Scrum, etc.
11 soft skills for Scrum Program Manager, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Scrum Program Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Coordination.
