Skills & Competencies for Software Quality Assurance Manager

Software Quality Assurance Manager job profile

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JOB SUMMARY for Software Quality Assurance Manager

Manages a software quality assurance team.

JOB RESPONSIBILITIES for Software Quality Assurance Manager

Selects and utilizes tools and methodologies to ensure that software tests identify defects and comply with quality standards. Evaluates test results against expected results, implements improvements to process and recommends alternative testing as needed. Drafts, revises and approves test plans and scripts.

Software Quality Assurance Manager SALARY RANGE

BASE 50%
$145,356
TOTAL 50%
$158,602
Job Level
M02
Job Code
IT10000530
Education/Degree
Bachelor's Degree
Reports To
Manager

Software Quality Assurance Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Software Quality Assurance Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Software Quality Assurance Manager

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Defines the concepts, components, and methodologies used in software engineering.
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Level 2 Behaviors
(Light Experience)
Follows established guidelines and standards when carrying out basic software maintenance tasks.
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Level 3 Behaviors
(Moderate Experience)
Operates complex quality assurance tools to test and evaluate software products before deployment.
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Level 4 Behaviors
(Extensive Experience)
Directs the implementation of testing procedures to improve the usability of software products.
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Level 5 Behaviors
(Mastery)
Designs and builds news software engineering tools to drive efficiency in operations.
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2 Industry Competency – Software Quality Assurance
Proficiency Level -3
Skill definition-Checking and testing software throughout the development phase to ensure compliance with defined or standardized quality specifications.
Level 1 Behaviors
(General Familiarity)
Defines the concepts, methods, techniques, and processes of software quality assurance.
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Level 2 Behaviors
(Light Experience)
Assists in performing automated testing to ensure software quality.
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Level 3 Behaviors
(Moderate Experience)
Conducts software audits to ensure adherence to quality plans, standards, and regulations.
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Level 4 Behaviors
(Extensive Experience)
Evaluates software quality assurance procedures to ensure compliance with established standards.
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Level 5 Behaviors
(Mastery)
Creates new testing processes and techniques to ensure software products meet client needs.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Software Quality Assurance Manager

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Cites different automated tests, such as unit, functional, and integration tests.
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Level 2 Behaviors
(Light Experience)
Assists in implementing and monitoring continuous automated testing integration.
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Level 3 Behaviors
(Moderate Experience)
Conducts automated accessibility testing using a combination of tools and methods.
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Level 4 Behaviors
(Extensive Experience)
Evaluates applied approaches and strategies for automated testing to identify areas for improvement.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools to validate the software functionality automatically.
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2 Job Family Competencies – Functional Testing
Proficiency Level -3
Skill definition-Designing and developing tests to determine if a part of a software system functions according to its pre-determined requirements or specifications.
Level 1 Behaviors
(General Familiarity)
Cites examples of the advantages and disadvantages of functional testing.
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Level 2 Behaviors
(Light Experience)
Assists in the planning and execution of all functional testing activities.
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Level 3 Behaviors
(Moderate Experience)
Executes functional test cases for systems and applications to meet software requirements.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions on functional and integration testing to ensure appropriate test coverage.
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Level 5 Behaviors
(Mastery)
Champions the planning and execution of test scripts in implementing seamless functional testing.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

15 soft skills or competencies (core competencies) for Software Quality Assurance Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

Summary of Software Quality Assurance Manager skills and competencies

There are 6 hard skills for Software Quality Assurance Manager, Software Engineering, Software Quality Assurance, User Acceptance Testing (UAT), etc.
4 general skills for Software Quality Assurance Manager, Automated Testing, Functional Testing, Software Development Life Cycle, etc.
15 soft skills for Software Quality Assurance Manager, Budgeting, Planning and Organizing, Goal Setting, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Software Quality Assurance Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Goal Setting.

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