Skills & Competencies for Software Quality Assurance Supervisor

Software Quality Assurance Supervisor job profile

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JOB SUMMARY for Software Quality Assurance Supervisor

Supervises the daily operations of a software quality assurance team.

JOB RESPONSIBILITIES for Software Quality Assurance Supervisor

Assigns testing tasks to team members. Trains team on tools and methodologies to ensure that software tests identify defects and comply with quality standards. Evaluates test results against expected results and recommends improvements to test plans and scripts as needed.

Software Quality Assurance Supervisor SALARY RANGE

BASE 50%
$127,648
TOTAL 50%
$134,954
Job Level
M01
Job Code
IT10000531
Education/Degree
Bachelor's Degree
Reports To
Manager

Software Quality Assurance Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Software Quality Assurance Supervisor skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Software Quality Assurance Supervisor

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Explains the importance of using suitable programming languages and platforms in software engineering.
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Level 2 Behaviors
(Light Experience)
Prepares engineering documentation to ensure software adheres to user expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes version control systems (VCS) to track and manage changes in software codes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and modifies existing development processes to optimize software production and reduce errors.
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Level 5 Behaviors
(Mastery)
Develops optimization strategies to improve software product quality and usability.
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2 Industry Competency – Software Quality Assurance
Proficiency Level -2
Skill definition-Checking and testing software throughout the development phase to ensure compliance with defined or standardized quality specifications.
Level 1 Behaviors
(General Familiarity)
Identifies the most effective method in conducting software quality assurance (SQA).
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Level 2 Behaviors
(Light Experience)
Records software quality assurance activities and prepares audit reports.
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Level 3 Behaviors
(Moderate Experience)
Tracks quality assurance metrics to ensure the software adheres to testing standards and procedures.
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Level 4 Behaviors
(Extensive Experience)
Researches new testing processes to ensure continuous software quality improvement.
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Level 5 Behaviors
(Mastery)
Establishes and implements SQA standards to ensure the release of consistent quality software products.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Software Quality Assurance Supervisor

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and components of automated testing.
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Level 2 Behaviors
(Light Experience)
Follows established processes and procedures in conducting automated testing.
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Level 3 Behaviors
(Moderate Experience)
Leverages testing scripts to examine software performance and scalability.
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Level 4 Behaviors
(Extensive Experience)
Oversees automated testing and provides feedback to management during the development process.
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Level 5 Behaviors
(Mastery)
Designs and executes test strategies to improve software quality and reliability.
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2 Job Family Competencies – Functional Testing
Proficiency Level -3
Skill definition-Designing and developing tests to determine if a part of a software system functions according to its pre-determined requirements or specifications.
Level 1 Behaviors
(General Familiarity)
Documents the best practices to consider in functional testing.
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Level 2 Behaviors
(Light Experience)
Gathers and documents business requirements for functional testing and end-user training.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules and plans to implement functional testing activities.
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Level 4 Behaviors
(Extensive Experience)
Monitors and oversees data backup and system recovery processes for functional testing compliance.
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Level 5 Behaviors
(Mastery)
Develops functional testing workflows, including test artifacts, data validation, and automated scripts.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Software Quality Assurance Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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2 Core Competencies – Driving Results
Proficiency Level -2
Skill definition-Driving critical activities to meet or exceed established targets.
Level 1 Behaviors
(General Familiarity)
Describes the ability to drive results to maintain high productivity, effectiveness, and determination levels.
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Level 2 Behaviors
(Light Experience)
Identifies new ideas, technology, and practices to maximize efficiency and improve performance.
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Level 3 Behaviors
(Moderate Experience)
Leverages data-driven approaches in resolving workplace issues to achieve sustainable results for the company.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the risks and benefits of alternative solutions to resolve urgent problems.
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Level 5 Behaviors
(Mastery)
Enhances existing practices to improve employees' performance and productivity in delivering sustainable results.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

Summary of Software Quality Assurance Supervisor skills and competencies

There are 6 hard skills for Software Quality Assurance Supervisor, Software Engineering, Software Quality Assurance, Software Test Engineering, etc.
4 general skills for Software Quality Assurance Supervisor, Automated Testing, Functional Testing, Software Development Life Cycle, etc.
10 soft skills for Software Quality Assurance Supervisor, Planning and Organizing, Driving Results, Coordination, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Software Quality Assurance Supervisor, he or she needs to be proficient in Planning and Organizing, be proficient in Driving Results, and be proficient in Coordination.

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