Skills & Competencies for Software Quality Assurance Supervisor

Software Quality Assurance Supervisor job profile

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JOB SUMMARY for Software Quality Assurance Supervisor

Supervises the daily operations of a software quality assurance team.

JOB RESPONSIBILITIES for Software Quality Assurance Supervisor

Assigns testing tasks to team members. Trains team on tools and methodologies to ensure that software tests identify defects and comply with quality standards. Evaluates test results against expected results and recommends improvements to test plans and scripts as needed.

Software Quality Assurance Supervisor SALARY RANGE

BASE 50%
$127,978
TOTAL 50%
$135,303
Job Level
M01
Job Code
IT10000531
Education/Degree
Bachelor's Degree
Reports To
Manager

Software Quality Assurance Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Software Quality Assurance Supervisor skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Software Quality Assurance Supervisor

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Explains the step-by-step procedures for developing new and enhanced software products.
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Level 2 Behaviors
(Light Experience)
Uses specific programming languages and platforms to write code and create software programs.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with development teams to correct complex errors in software codes.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on developing highly responsive user interfaces (UI) to enhance customer experience.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest industry coding best practices to maximize application readability and performance.
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2 Industry Competency – Software Quality Assurance
Proficiency Level -2
Skill definition-Checking and testing software throughout the development phase to ensure compliance with defined or standardized quality specifications.
Level 1 Behaviors
(General Familiarity)
Defines the concepts, methods, techniques, and processes of software quality assurance.
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Level 2 Behaviors
(Light Experience)
Assists in performing automated testing to ensure software quality.
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Level 3 Behaviors
(Moderate Experience)
Conducts software audits to ensure adherence to quality plans, standards, and regulations.
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Level 4 Behaviors
(Extensive Experience)
Evaluates software quality assurance procedures to ensure compliance with established standards.
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Level 5 Behaviors
(Mastery)
Creates new testing processes and techniques to ensure software products meet client needs.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Software Quality Assurance Supervisor

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Cites different automated tests, such as unit, functional, and integration tests.
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Level 2 Behaviors
(Light Experience)
Assists in implementing and monitoring continuous automated testing integration.
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Level 3 Behaviors
(Moderate Experience)
Conducts automated accessibility testing using a combination of tools and methods.
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Level 4 Behaviors
(Extensive Experience)
Evaluates applied approaches and strategies for automated testing to identify areas for improvement.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools to validate the software functionality automatically.
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2 Job Family Competencies – Functional Testing
Proficiency Level -3
Skill definition-Designing and developing tests to determine if a part of a software system functions according to its pre-determined requirements or specifications.
Level 1 Behaviors
(General Familiarity)
Cites examples of the advantages and disadvantages of functional testing.
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Level 2 Behaviors
(Light Experience)
Assists in the planning and execution of all functional testing activities.
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Level 3 Behaviors
(Moderate Experience)
Executes functional test cases for systems and applications to meet software requirements.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions on functional and integration testing to ensure appropriate test coverage.
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Level 5 Behaviors
(Mastery)
Champions the planning and execution of test scripts in implementing seamless functional testing.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Software Quality Assurance Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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2 Core Competencies – Driving Results
Proficiency Level -2
Skill definition-Driving critical activities to meet or exceed established targets.
Level 1 Behaviors
(General Familiarity)
Clearly explains the significance and rationale of why certain results matter to the business.
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Level 2 Behaviors
(Light Experience)
Focuses on attaining results despite obstacles.
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Level 3 Behaviors
(Moderate Experience)
Helps employees in improving their performance and productivity to achieve growth.
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Level 4 Behaviors
(Extensive Experience)
Directs various teams in completing tasks effectively to achieve business results.
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Level 5 Behaviors
(Mastery)
Develops an accountability framework to encourage employees in making decisions to drive optimal results.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

Summary of Software Quality Assurance Supervisor skills and competencies

There are 6 hard skills for Software Quality Assurance Supervisor, Software Engineering, Software Quality Assurance, Software Test Engineering, etc.
4 general skills for Software Quality Assurance Supervisor, Automated Testing, Functional Testing, Software Development Life Cycle, etc.
10 soft skills for Software Quality Assurance Supervisor, Planning and Organizing, Driving Results, Coordination, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Software Quality Assurance Supervisor, he or she needs to be proficient in Planning and Organizing, be proficient in Driving Results, and be proficient in Coordination.

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