Skills & Competencies for Import/Export Clerk I

Import/Export Clerk I job profile

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JOB SUMMARY for Import/Export Clerk I

Supports import and export operations, including shipment logistics, documentation, and customer service.

JOB RESPONSIBILITIES for Import/Export Clerk I

Conducts audits to verify physical shipments accuracy using bills of lading, invoices, and other documents. Identifies and records any discrepancies. Prepares, distributes or processes documentation to ensure required documents are in place and correct. Coordinates and communicates with customers, agents, vendors, and shippers to maintain process flows and resolve issues. Performs data entry of shipping and cargo details into systems following required procedures.

Import/Export Clerk I SALARY RANGE

BASE 50%
$46,408
TOTAL 50%
$46,763
Job Level
A01
Job Code
MM18000219
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Import/Export Clerk I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Import/Export Clerk I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Import/Export Clerk I

1 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Describes the importance of accurate data entry to maintain a productive recordkeeping system.
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Level 2 Behaviors
(Light Experience)
Collects data by sorting information to prepare a source for computer entry.
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Level 3 Behaviors
(Moderate Experience)
Uses various technologies in performing data entry transactions to improve the overall efficiency.
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Level 4 Behaviors
(Extensive Experience)
Facilitates timely entry of data into the system to correct data incompatibilities.
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Level 5 Behaviors
(Mastery)
Establishes data entry systems to detect data errors and initiate corrective action plans.
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2 Job Family Competencies – Document Processing
Proficiency Level -1
Skill definition-Converting, capturing, and processing data into digital formats to allow document integration into business processes.
Level 1 Behaviors
(General Familiarity)
Explains the workflow design of document processing and management.
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Level 2 Behaviors
(Light Experience)
Files paper documents for processing according to classification categories.
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Level 3 Behaviors
(Moderate Experience)
Prepares paperwork to ensure completion and conformance of documents to processing guidelines.
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Level 4 Behaviors
(Extensive Experience)
Oversees the processing of all documents to detect and avoid document errors.
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Level 5 Behaviors
(Mastery)
Leads document processing by validating data for complex issues across multiple systems.
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3 Import/Export Clerk I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Clerk I
Proficiency Level - 4
5 Competency for - Import/Export Clerk I
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Import/Export Clerk I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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2 Core Competencies – International Trade
Proficiency Level -1
Skill definition-Providing and conducting an exchange of goods and services between countries to drive opportunities for revenue growth and market competitiveness.
Level 1 Behaviors
(General Familiarity)
Explains key types of international trade, including export and import.
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Level 2 Behaviors
(Light Experience)
Shows respect for the differences in identities, affiliations, and ethnicities.
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Level 3 Behaviors
(Moderate Experience)
Recognizes others' insights, advice, and experience to make the best decisions on international trade.
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Level 4 Behaviors
(Extensive Experience)
Manages business globally to create strategic decisions in reaching new markets.
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Level 5 Behaviors
(Mastery)
Keeps abreast with the demands of the global market and technological trends to remain competitive.
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3 Import/Export Clerk I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Clerk I
Proficiency Level - 4
5 Competency for - Import/Export Clerk I
Proficiency Level - 5

Summary of Import/Export Clerk I skills and competencies

There are 0 hard skills for Import/Export Clerk I.
8 general skills for Import/Export Clerk I, Data Entry, Document Processing, Import and Export, etc.
8 soft skills for Import/Export Clerk I, Standard Operating Procedures (SOP), International Trade, Attention to Detail, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Import/Export Clerk I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in International Trade, and be proficient in Attention to Detail.

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