Skills & Competencies for Locksmith

Locksmith job profile

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JOB SUMMARY for Locksmith

Responsible for the maintenance, installation, repair, and troubleshooting of locks and keys.

JOB RESPONSIBILITIES for Locksmith

Duplicates keys and replaces and re-keys locks as necessary. May install or maintain emergency exit systems and electronic access equipment and devices. May design new key or lock systems for an organization. Maintains a thorough records of changes and additions to an organization's key systems.

Locksmith SALARY RANGE

BASE 50%
$60,401
TOTAL 50%
$60,500
Job Level
A03
Job Code
SC16000549
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Locksmith Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Locksmith skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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7 hard skills or competencies (industry competencies) for Locksmith

1 Industry Competency – Electronics Repair
Proficiency Level -2
Skill definition-Inspecting, testing, and repairing electronic devices using specialized technical knowledge and tools to ensure durability, efficiency, and safety.
Level 1 Behaviors
(General Familiarity)
Describes the importance of electrical parameters such as voltage, current, frequency, or signal quality.
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Level 2 Behaviors
(Light Experience)
Aids senior workers in the repair or replacement of basic electronic equipment and components.
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Level 3 Behaviors
(Moderate Experience)
Interprets technical schematics and documents to ensure accurate diagnosis and repair of electronic devices.
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Level 4 Behaviors
(Extensive Experience)
Monitors repair processes to ensure the safety, efficiency, and effectiveness of repair projects.
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Level 5 Behaviors
(Mastery)
Creates quality controls and best practice standards to optimize electronics repair workflows and results.
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2 Industry Competency – Maintenance Inspection
Proficiency Level -3
Skill definition-Diagnosing the condition of equipment to identify the needed repairs or maintenance to keep its good working condition.
Level 1 Behaviors
(General Familiarity)
Classifies different types of maintenance inspections, including but not limited to safety, plumbing, and HVAC inspections.
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Level 2 Behaviors
(Light Experience)
Complies with established standard operating procedures in conducting maintenance inspections.
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Level 3 Behaviors
(Moderate Experience)
Checks the repair and maintenance work necessary to prevent breakdown and major overhauls on assigned equipment.
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Level 4 Behaviors
(Extensive Experience)
Directs the facilitation of predictive and preventative maintenance inspection programs to ensure safety compliance.
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Level 5 Behaviors
(Mastery)
Creates policies and procedures for inspection, maintenance, and repair to maintain efficient equipment operations.
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3 Locksmith - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Locksmith
Proficiency Level - 4
5 Competency for - Locksmith
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Locksmith

1 Job Family Competencies – Field Service
Proficiency Level -2
Skill definition-Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
Level 1 Behaviors
(General Familiarity)
Documents processes and procedures in field service management.
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Level 2 Behaviors
(Light Experience)
Logs changes on the field service process to support future product and service modifications.
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Level 3 Behaviors
(Moderate Experience)
Performs inspections to field staff to monitor their performance in maintaining quality customer service.
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Level 4 Behaviors
(Extensive Experience)
Monitors responses to tickets requiring field service to deliver prompt customer support.
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Level 5 Behaviors
(Mastery)
Develops procedures, policies, and guidelines to drive effective and efficient field service operations.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Records performed tasks according to the specified safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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3 Locksmith - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Locksmith
Proficiency Level - 4
5 Competency for - Locksmith
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Locksmith

1 Core Competencies – Scheduling
Proficiency Level -2
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Lists ways to improve scheduling skills, including setting deadlines, using a planner and delegating tasks.
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Level 2 Behaviors
(Light Experience)
Reports the changes in scheduled appointments for management to review.
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Level 3 Behaviors
(Moderate Experience)
Uses organizational workforce models to determine schedules that meet operational commitments.
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Level 4 Behaviors
(Extensive Experience)
Organizes calendars for department personnel to set meetings, conferences, teleconferences, and travel.
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Level 5 Behaviors
(Mastery)
Designs an organizational timetable to keep track of all scheduled activities of employees.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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3 Locksmith - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Locksmith
Proficiency Level - 4
5 Competency for - Locksmith
Proficiency Level - 5

Summary of Locksmith skills and competencies

There are 7 hard skills for Locksmith, Electronics Repair, Maintenance Inspection, Hardware Troubleshooting, etc.
2 general skills for Locksmith, Field Service, Safety Policies and Procedures.
11 soft skills for Locksmith, Scheduling, Standard Operating Procedures (SOP), Innovation, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Locksmith, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Innovation.

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