As of March 01, 2025, the average annual salary for an At Risk Customer Support Supervisor in Rock Hill, SC is $61,300. Salary.com reports that pay typically ranges from $53,900 to $73,600, with most professionals earning between $47,163 and $84,799.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $73,600 | $6,133 | $1,415 | $35 |
| Average | $61,300 | $5,108 | $1,179 | $29 |
| 25th Percentile | $53,900 | $4,492 | $1,037 | $26 |
An entry-level At Risk Customer Support Supervisor with under 1 year experience makes about $57,852. With less than 2 years of experience, a mid-level At Risk Customer Support Supervisor makes around $58,181. After 2-4 years, the At Risk Customer Support Supervisor pay rises to about $59,279. Those senior At Risk Customer Support Supervisor with 5-8 years of experience earn roughly $60,597, and those At Risk Customer Support Supervisor having 8 years or more experience are expected to earn about $63,642 on average.
| Levels | Salary |
|---|---|
| Entry Level At Risk Customer Support Supervisor | $57,852 |
| Intermediate Level At Risk Customer Support Supervisor | $58,181 |
| Senior Level At Risk Customer Support Supervisor | $59,279 |
| Specialist Level At Risk Customer Support Supervisor | $60,597 |
| Expert Level At Risk Customer Support Supervisor | $63,642 |
| Entry Level | 6% |
| Mid Level | 5% |
| Senior Level | 3% |
| Top Level | 1% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Training and Development: The process of improving the job performance of an individual or group through structured and planned training sessions.
Sales Process: Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.
| Skill | Salary | Demand |
|---|---|---|
|
Diversity and Inclusion
|
$95,015 |
55%
|
|
Purchasing
|
$91,950 |
50%
|
|
Direct Sales
|
$90,724 |
48%
|
|
Flexibility
|
$88,272 |
44%
|
|
Billing
|
$85,207 |
39%
|
|
Self Motivation
|
$82,142 |
34%
|
