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Customer Service/Retention Representative, Entry Salary in New Mexico

How much does a Customer Service/Retention Representative, Entry make in New Mexico?

As of July 01, 2026, the average salary for a Customer Service/Retention Representative, Entry in New Mexico is $34,200 per year, which breaks down to an hourly rate of $16.

However, a Customer Service/Retention Representative, Entry's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $39,950
  • Majority Range (25th-75th percentile): $32,260 to $37,210
  • Entry-Level (10th percentile): $30,494
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View as table View as graph 25% $32,260 10% $30,494 90% $39,950 75% $37,210 $34,200 50%(Median) Didn’t find job title? Click

Customer Service/Retention Representative, Entry Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $37,210 $3,101 $716 $18
Average $34,200 $2,850 $658 $16
25th Percentile $32,260 $2,688 $620 $16
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Key Factors That Influence Customer Service/Retention Representative, Entry Salaries

A Customer Service/Retention Representative, Entry's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service/Retention Representative, Entry Salaries?

Experience is a primary driver of a Customer Service/Retention Representative, Entry's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service/Retention Representative, Entry (0-1 years): $34,200
  • At Risk Customer Support Representative II (1-3 years): $38,683
  • At Risk Customer Support Representative III (3-5 years): $44,866
  • At Risk Customer Support Supervisor (5+ years): $59,787
  • At Risk Customer Support Manager (5+ years): $85,403
Job Role Years of Experience Average Salary
Customer Service/Retention Representative, Entry0-1 years$34,200
At Risk Customer Support Representative II1-3 years$38,683
At Risk Customer Support Representative III3-5 years$44,866
At Risk Customer Support Supervisor5+ years$59,787
At Risk Customer Support Manager5+ years$85,403
$34,200 Customer ...
$38,683 At Risk C...
$44,866 At Risk C...
$59,787 At Risk C...
$85,403 At Risk C...
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Top Paying Cities for Customer Service/Retention Representative, Entries

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Algodones: $34,570
  • Belen: $34,380
  • Bernalillo: $34,630

Customer Service/Retention Representative, Entry Salary by Company Size: Startups vs. Enterprise

Customer Service/Retention Representative, Entry salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $38,252. While startup companies pay approximate $32,350.

Customer Service/Retention Representative, Entry Salary by Company Size

Company Size Employees Average Salary
Startup1~50$32,350
Growth Stage51~500$34,215
Established501~5000$36,940
Enterprise5000+$38,252

Customer Service/Retention Representative, Entry Salary by Industry: Top Paying Sectors

For Customer Service/Retention Representative, Entry roles, the industry you choose can affect earning potential by as much as 35% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Construction sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Service/Retention Representative, Entry positions in Telecom or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service/Retention Representative, Entry as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service/Retention Representative, Entry

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$41,040$20.020%
Construction$37,620$18.010%
Insurance$37,620$18.010%
Software & Networking$37,620$18.010%
Transportation$37,620$18.010%

Customer Service/Retention Representative, Entry Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service/Retention Representative, Entry's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on July 01, 2026
$32,260
Average $34,200/year
$37,210
$2,688
Average $2,850/month
$3,101
$620
Average $658/week
$716
$16
Average $16/hour
$18
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $37,210 $3,101 $716 $18
Average $34,200 $2,850 $658 $16
25th Percentile $32,260 $2,688 $620 $16

Customer Service/Retention Representative, Entry Salary Growth & Career Path

Customer Service/Retention Representative, Entry
At Risk Customer Support Representative II
Customer Service Escalation Specialist
At Risk Customer Support Manager
Customer Service Escalation Manager

Promotions are the fastest way to increase your earnings. As a Customer Service/Retention Representative, Entry, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Customer Service/Retention Representative, Entry Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
At Risk Customer Support Representative II $38,700 13%
Customer Service Escalation Specialist $49,600 45%

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Cost of Living In New Mexico

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