As of February 01, 2025, the average annual salary for a Customer Service/Retention Representative, Entry in Pennsylvania is $37,720. Salary.com reports that pay typically ranges from $33,700 to $43,220, with most professionals earning between $30,040 and $48,227.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $43,301 | $3,608 | $833 | $21 |
| Average | $37,794 | $3,150 | $727 | $18 |
| 25th Percentile | $33,760 | $2,813 | $649 | $16 |
An entry-level Customer Service/Retention Representative, Entry with under 1 year experience makes about $37,048. With less than 2 years of experience, a mid-level Customer Service/Retention Representative, Entry makes around $37,508. After 2-4 years, the Customer Service/Retention Representative, Entry pay rises to about $38,725. Those senior Customer Service/Retention Representative, Entry with 5-8 years of experience earn roughly $38,969, and those Customer Service/Retention Representative, Entry having 8 years or more experience are expected to earn about $39,131 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Service/Retention Representative, Entry | $37,048 |
| Intermediate Level Customer Service/Retention Representative, Entry | $37,508 |
| Senior Level Customer Service/Retention Representative, Entry | $38,725 |
| Specialist Level Customer Service/Retention Representative, Entry | $38,969 |
| Expert Level Customer Service/Retention Representative, Entry | $39,131 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 2% |
| Top Level | 3% |
| Experienced | 4% |
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Customer Service/Retention Representative, Entry salary varies from city to city. Compared with national average salary of Customer Service/Retention Representative, Entry, the highest Customer Service/Retention Representative, Entry salary is in San Francisco, CA, where the Customer Service/Retention Representative, Entry salary is 25.0% above. The lowest Customer Service/Retention Representative, Entry salary is in Miami, FL, where the Customer Service/Retention Representative, Entry salary is 3.5% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $47,250 |
25.0%
|
| Washington, DC | $42,070 |
11.3%
|
| Miami, FL | $36,480 |
|
| Chicago, IL | $39,650 |
4.9%
|
| Boston, MA | $42,370 |
12.1%
|
| New York, NY | $44,150 |
16.8%
|
