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Customer Service/Retention Representative, Entry Salary in Indiana

How much does a Customer Service/Retention Representative, Entry make in Indiana?

As of August 01, 2026, the average salary for a Customer Service/Retention Representative, Entry in Indiana is $35,450 per year, which breaks down to an hourly rate of $17.

However, a Customer Service/Retention Representative, Entry's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $41,411
  • Majority Range (25th-75th percentile): $33,430 to $38,570
  • Entry-Level (10th percentile): $31,591
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View as table View as graph 25% $33,430 10% $31,591 90% $41,411 75% $38,570 $35,450 50%(Median) Didn’t find job title? Click

Customer Service/Retention Representative, Entry Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $38,570 $3,214 $742 $19
Average $35,450 $2,954 $682 $17
25th Percentile $33,430 $2,786 $643 $16
Check out Customer Service/Retention Representative, Entry Job Openings in Indiana
Entry Level Customer Service Representative

CAP Productions - Richmond, IN

Customer Representative

BUCKHEAD SOLUTIONS INC - Evansville, IN

Customer Service Representative

Circle Logistics - Fort Wayne, IN

Customer Service Representative

Circle Logistics - Fort Wayne, IN

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Key Factors That Influence Customer Service/Retention Representative, Entry Salaries

A Customer Service/Retention Representative, Entry's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service/Retention Representative, Entry Salaries?

Experience is a primary driver of a Customer Service/Retention Representative, Entry's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service/Retention Representative, Entry (0-1 years): $35,445
  • At Risk Customer Support Representative II (1-3 years): $40,091
  • At Risk Customer Support Representative III (3-5 years): $46,502
  • At Risk Customer Support Supervisor (5+ years): $61,971
  • At Risk Customer Support Manager (5+ years): $88,512
Job Role Years of Experience Average Salary
Customer Service/Retention Representative, Entry0-1 years$35,445
At Risk Customer Support Representative II1-3 years$40,091
At Risk Customer Support Representative III3-5 years$46,502
At Risk Customer Support Supervisor5+ years$61,971
At Risk Customer Support Manager5+ years$88,512
$35,445 Customer ...
$40,091 At Risk C...
$46,502 At Risk C...
$61,971 At Risk C...
$88,512 At Risk C...
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Top Paying Cities for Customer Service/Retention Representative, Entries

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Galveston: $34,470
  • Gas City: $34,390
  • Grass Creek: $34,430

Customer Service/Retention Representative, Entry Salary by Company Size: Startups vs. Enterprise

Customer Service/Retention Representative, Entry salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $39,684. While startup companies pay approximate $33,572.

Customer Service/Retention Representative, Entry Salary by Company Size

Company Size Employees Average Salary
Startup1~50$33,572
Growth Stage51~500$35,506
Established501~5000$38,322
Enterprise5000+$39,684

Customer Service/Retention Representative, Entry Salary by Industry: Top Paying Sectors

For Customer Service/Retention Representative, Entry roles, the industry you choose can affect earning potential by as much as 35% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Construction sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Service/Retention Representative, Entry positions in Telecom or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service/Retention Representative, Entry as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service/Retention Representative, Entry

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$42,540$20.020%
Construction$38,995$19.010%
Insurance$38,995$19.010%
Software & Networking$38,995$19.010%
Transportation$38,995$19.010%

Customer Service/Retention Representative, Entry Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service/Retention Representative, Entry's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$33,430
Average $35,450/year
$38,570
$2,786
Average $2,954/month
$3,214
$643
Average $682/week
$742
$16
Average $17/hour
$19
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $38,570 $3,214 $742 $19
Average $35,450 $2,954 $682 $17
25th Percentile $33,430 $2,786 $643 $16

Customer Service/Retention Representative, Entry Salary Growth & Career Path

Customer Service/Retention Representative, Entry
At Risk Customer Support Representative II
Customer Service Escalation Specialist
At Risk Customer Support Manager
Customer Service Escalation Manager

Promotions are the fastest way to increase your earnings. As a Customer Service/Retention Representative, Entry, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Customer Service/Retention Representative, Entry Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
At Risk Customer Support Representative II $40,100 13%
Customer Service Escalation Specialist $51,400 45%

Salaries of jobs related to Customer Service/Retention Representative, Entry

Find Your Next Customer Service/Retention Representative, Entry Job

Ready to take the next step in your career? Browse thousands of current Customer Service/Retention Representative, Entry job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Circle Logistics

    Fort Wayne, IN

    Customer Service Representative

    Circle Logistics | Fort Wayne, IN

    Join Circle LogisticsAt Circle Logistics, we're not just offering a job. we're inviting you to embark on a fulfilling career journey. If you're eager for m... more

    5 Days Ago

  • REMOTE USA - INDIANA

    Evansville, IN

    CUSTOMER SERVICE REPRESENTATIVE

    REMOTE USA - INDIANA | Evansville, IN

    Customer Service Care Rep (CCR) / Administrative Assistant Clerk & Data Entry Clerk - Work From Home Remote - Weekly / Daily Pay In IndianaHello from our f... more

    2 Days Ago

  • USA - INDIANA

    Martinsville, IN

    DATA ENTRY CLERK

    USA - INDIANA | Martinsville, IN

    Data Entry Clerk - Work From Home Remote - Remote Customer Service Care Rep CCR - Weekly / Daily PayHello from our family to yours. Take a look at our job ... more

    2 Days Ago

  • Remote Worker Hub

    Martinsville, IN

    Data Entry Clerk

    Remote Worker Hub | Martinsville, IN

    Data Entry Clerk - Work From Home Remote - Weekly / Daily PayEarn $100 to $1000 or even more weekly part time using your valuable data entry clerk abilitie... more

    5 Days Ago

  • USA - INDIANA

    Fort Wayne, IN

    DATA ENTRY CLERK

    USA - INDIANA | Fort Wayne, IN

    Data Entry Clerk - Work From Home Remote - Remote Customer Service Care Rep CCR - Weekly / Daily PayHello from our family to yours. Take a look at our job ... more

    5 Days Ago

  • USA - REMOTE INDIANA

    Fowlerton, IN

    DATA ENTRY CLERK

    USA - REMOTE INDIANA | Fowlerton, IN

    Administrative Assistant Remote & Customer Service Care Rep CCR / Data Entry Clerk - Work From Home Remote - Weekly / Daily PayHello from our family to you... more

    5 Days Ago

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Cost of Living In Indiana

Cost of Living in Indiana is
-4.0% Lower
than the National Average

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