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How much does a Help Desk Tier 3 Specialist make in Williamsburg, VA? (2025)

As of August 01, 2025, Help Desk Tier 3 Specialists in Williamsburg, VA earn an average annual salary of $62,330 with an hourly rate of $30. Salary ranges from $53,236 (10th percentile) to $82,141 (90th percentile), with the majority earning between $57,570 (25th percentile) and $72,700 (75th percentile). Compensation varies based on experience, skills, company size, and local market factors - all explored below.

View as table View as graph 25% $57,570 10% $53,236 90% $82,141 75% $72,700 $62,330 50%(Median) Didn’t find job title? Click

Help Desk Tier 3 Specialist Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $72,700 $6,058 $1,398 $35
Average $62,330 $5,194 $1,199 $30
25th Percentile $57,570 $4,798 $1,107 $28
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How much does a Help Desk Tier 3 Specialist make by hour, week, month, and year?

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Last Updated on August 01, 2025

How does experience level affect a Help Desk Tier 3 Specialist's Salary?

An entry-level Help Desk Tier 3 Specialist with under 1 year experience makes about $60,196. With less than 2 years of experience, a mid-level Help Desk Tier 3 Specialist makes around $60,551. After 2-4 years, the Help Desk Tier 3 Specialist pay rises to about $61,829. Those senior Help Desk Tier 3 Specialist with 5-8 years of experience earn roughly $66,196, and those Help Desk Tier 3 Specialist having 8 years or more experience are expected to earn about $68,208 on average.

Levels Salary
Entry Level Help Desk Tier 3 Specialist $60,196
Intermediate Level Help Desk Tier 3 Specialist $60,551
Senior Level Help Desk Tier 3 Specialist $61,829
Specialist Level Help Desk Tier 3 Specialist $66,196
Expert Level Help Desk Tier 3 Specialist $68,208
$60,196 0 yr
$60,551 < 2 yrs
$61,829 2-4 yrs
$66,196 5-8 yrs
$68,208 > 8 yrs
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What are the Highest Paying Cities in Virginia for Help Desk Tier 3 Specialist

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Best-Paid Skills and Qualifications for Help Desk Tier 3 Specialist

What skills does a Help Desk Tier 3 Specialist need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
  3. Computer Hardware: Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
See More Skills
Skills Demand Percentage
Troubleshooting 10.49%
Microsoft Office 2.79%
Computer Hardware 1.81%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Help Desk Tier 3 Specialist higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Project Management, you can get a 10% salary raise. If you are good at Leadership, your salary will increase by 7%. If you are expert in Analysis, your salary will rise by 7%.
Skill Salary Salary % Increase
Project Management
$68,563
10%
Leadership
$66,693
7%
Analysis
$66,693
7%
Collaboration
$65,447
5%
Innovation
$65,447
5%
Integrity
$64,823
4%

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Cost of Living In Williamsburg, VA

Cost of Living in Williamsburg, VA is
2.1% Higher
than the National Average

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About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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