How much does a Contact Center Representative I - Inbound make hourly in the United States? The average hourly wage for a Contact Center Representative I - Inbound in the United States is $15 as of February 26, 2021, but the range typically falls between $14 and $17. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $14 10% $13 90% $19 75% $17 $15 50%(Median)
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Check out Contact Center Representative I - Inbound jobs in Virginia

Customer Service Representative

Addison Group - Alexandria, VA

Call Center Representative

Northern Virginia Community College - Annandale, VA

Analyst, Telecom Contact Center Solutions

Evolent Health - Arlington, VA

Inbound Call Center Support Specialist #7160

National Computing Group - Chesapeake, VA

Job Description for Contact Center Representative I - Inbound

Contact Center Representative I - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative I - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative I - Inbound typically reports to a supervisor or manager. The Contact Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2021 Salary.com)... View full job description

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Job Openings for Contact Center Representative I - Inbound
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Timothy R. Estes, Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total hourly compensation opportunity for a Contact Center Representative I - Inbound, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
14
17
15

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
14
18
16
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Contact Center Representative I - Inbound in the United States. The average hourly rate for Contact Center Representative I - Inbound ranges from $14 to $17 with the average hourly pay of $15. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $14 to $18 with the average total hourly cash compensation of $16.
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14
17

 

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Skills associated with Contact Center Representative I - Inbound: Service Operations, VoIP Software, Service Management, Customer Relationship Management (CRM) software ...More

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Salary estimation for Contact Center Representative I - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLTN, DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Representative I - Inbound : Contact Center Representative, Contact Center Specialist, Customer Care Center Representative