Hourly Wage for Contact Center Representative II - Outbound Salary in the United States

Hourly Wage for Contact Center Representative II - Outbound Salary

How much does a Contact Center Representative II - Outbound make hourly in the United States? The average hourly wage for a Contact Center Representative II - Outbound in the United States is $18 as of February 26, 2021, but the range typically falls between $14 and $21. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Salary Salary + Bonus Benefits
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25% $14 10% $11 90% $24 75% $21 $18 50%(Median)

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Job Description for Contact Center Representative II - Outbound

Contact Center Representative II - Outbound initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Being a Contact Center Representative II - Outbound documents and tracks orders and service feedback using a computer system. May require an associate degree. Additionally, Contact Center Representative II - Outbound typically reports to a supervisor or manager. The Contact Center Representative II - Outbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II - Outbound typically requires 1-3 years of related experience. (Copyright 2021 Salary.com)... View full job description

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Job Openings for Contact Center Representative II - Outbound
Those that have already made the climb...
Peter Castle, Chief Operating Officer, Director
VASO CORP
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2018
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Contact Center Representative II - Outbound Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total hourly compensation opportunity for a Contact Center Representative II - Outbound, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
14
21
18

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
17
28
22
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Contact Center Representative II - Outbound in the United States. The average hourly rate for Contact Center Representative II - Outbound ranges from $14 to $21 with the average hourly pay of $18. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $17 to $28 with the average total hourly cash compensation of $22.
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14
21

 

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Skills associated with Contact Center Representative II - Outbound: Service Desk Management, VoIP Software, Customer Relationship Management (CRM) software, Service Management ...More

Salary estimation for Contact Center Representative II - Outbound at companies like : CHRISTOPHER & BANKS CORP, VASO CORP, WORLD FUEL SERVICES CORP

Jobs with a similar salary range to Contact Center Representative II - Outbound : Collection Representative, Customer Support Representative