How much does a Customer Service Representative I make hourly in the United States? The average hourly wage for a Customer Service Representative I in the United States is $17 as of December 27, 2021, but the range typically falls between $15 and $19. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Jobs with a similar salary range to Customer Service Representative I : Secretary To Director, Weighmaster, Pipe Inspector

Based on HR-reported data: a national average with a geographic differential
25% $15 10% $13 90% $21 75% $19 $17 50%(Median)
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Check out Customer Service Representative jobs in Virginia

Customer Service Representative (Loan Consultant I)

Lendmark Financial Services - Chantilly, VA

Customer Service Representative

Wegmans Food Markets - Charlottesville, VA

Field Service Representative I

Canon Business Process Services, Inc. - Chesapeake, VA

Job Description for Customer Service Representative I

Customer Service Representative I responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2022 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Step 1 of 3

Understand the total hourly compensation opportunity for a Customer Service Representative I, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
15
19
17

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
15
20
17
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Customer Service Representative I in the United States. The average hourly rate for Customer Service Representative I ranges from $15 to $19 with the average hourly pay of $17. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $15 to $20 with the average total hourly cash compensation of $17.
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15
19

 

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Skills associated with Customer Service Representative I: Inquiry Research/Response, Customer Interaction, Service Operations, Service Level Management ...More

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