Member Services Representative Salary in District of Columbia

How much does a Member Services Representative make in District of Columbia? The average Member Services Representative salary in District of Columbia is $38,129 as of January 20, 2020, but the range typically falls between $35,128 and $42,616. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $35,128 10% $32,395 90% $46,701 75% $42,616 $38,129 50%(Median)
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Job Description

Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Member Services Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Member Services Representative typically requires 1-3 years of related experience. (Copyright 2020

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $37,937 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $37,937 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $37,937 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $37,937 Date Updated January 20, 2020
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