How much does a Member Services Supervisor make in Berkeley, CA? The average Member Services Supervisor salary in Berkeley, CA is $69,652 as of March 26, 2020, but the range typically falls between $63,236 and $77,912. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)
Bright Horizons Family Solutions Inc. provides child care and early education, back-up care, and educational advisory services for employers and families. The company operates through three segments: Full Service Center-Based Child Care, Back-Up Care, and Educational Advisory Services. The Full Service Center-Based Chi... More
BRIGHT HORIZONS FAMILY SOLTN
Fiscal Year Ended in 2018
What does a Member Services Supervisor do?
Member Services Supervisor in Ann Arbor, MI
Provide supervision and oversight to Member Services Associates as it relates to all interactions at the service desk as outlined in the Member Services Associate job description.
February 06, 2020
Member Services Supervisor in Birmingham, AL
Devise ways to optimize procedures and keep staff motivated.
October 14, 2019
Supervises hiring, ensuring effective training, in ongoing monitoring and QA, evaluations and any disciplinary actions of member services representatives.
Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-century Irish bishop and philosopher George Berkeley. It borders the cities of Oakland and Emeryville to the south and the city of Albany and the unincorporated community of Kensington to the north. Its eastern border with Contra Costa County generally follows the ridge of the Berkeley Hills. The 2010 census recorded a population of 112,580.
Berkeley is home to the oldest campus in the University of California system, the University of California, B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Browse All Healthcare - Administrative Jobs by Salary Level
Browse Related Job Categories With Member Services Supervisor
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Member Services Supervisor, base salary plus other pay elements
Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Supervisor in Berkeley, CA. The base salary for Member Services Supervisor ranges from $63,236 to $77,912 with the average base salary of $69,652. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $64,816 to $81,344 with the average total cash compensation of $72,804.