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As of August 01, 2026, the average salary for a Senior Customer Service Representative in Florida is $48,298 per year, which breaks down to an hourly rate of $23.
However, a Senior Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Senior Customer Service Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $54,839 | $4,570 | $1,055 | $26 |
| Average | $48,298 | $4,025 | $929 | $23 |
| 25th Percentile | $44,515 | $3,710 | $856 | $21 |
Genuine Parts Company - Tarpon Springs, FL
JOE HILLMAN PLUMBERS, INC. - Davie, FL
Government Jobs - Wellington, FL
NAPA Auto Parts - Jacksonville, FL
A Senior Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Senior Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Senior Customer Service Representative | $36,764 |
| Customer ... Level Senior Customer Service Representative | $41,473 |
| Senior Cu... Level Senior Customer Service Representative | $48,560 |
| Customer ... Level Senior Customer Service Representative | $54,263 |
| Customer ... Level Senior Customer Service Representative | $60,853 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Senior Customer Service Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Senior Customer Service Representative roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 22% above the average. In contrast, Senior Customer Service Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Senior Customer Service Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $58,923 | $28.0 | 22% |
| Energy & Utilities | $57,957 | $28.0 | 20% |
| Pharmaceuticals | $56,991 | $27.0 | 18% |
| Insurance | $55,542 | $27.0 | 15% |
| Biotechnology | $53,127 | $26.0 | 10% |
Understanding how a Senior Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $54,839 | $4,570 | $1,055 | $26 |
| Average | $48,298 | $4,025 | $929 | $23 |
| 25th Percentile | $44,515 | $3,710 | $856 | $21 |
Ready to take the next step in your career? Browse thousands of current Senior Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.
GovernmentJobs.com
West Palm Beach, FL
GovernmentJobs.com | West Palm Beach, FL
Government Jobs - Full-Time - $16.00 - $25.00 Hourly Become part of our Great Hometown andJoin the Village of Wellington'sCustomer Service Department The V... more
6 Days Ago
Tailored Brands
Orlando, FL
Tailored Brands | Orlando, FL
Tailored Brands - 350 Michigan Street - Responsibilities: Assist with register opening and closing procedures and monitor cash handling. Perform audits and... more
6 Days Ago
Comrise
Fort Lauderdale, FL
Comrise | Fort Lauderdale, FL
Senior Representative. 1st Shift Core Hours are 7am-3:30pm M-F This is NOT a remote position. There is potential for voluntary OT on this role. In some RAR... more
4 Days Ago
Mr. Handyman International, LLC
Fort Lauderdale, FL
Mr. Handyman International, LLC | Fort Lauderdale, FL
As an Office Professional. Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work ... more
6 Days Ago
Mr. Handyman International, LLC
Miami, FL
Mr. Handyman International, LLC | Miami, FL
As an Office Professional. Office and Lead management - You will hold responsibility for customer communications while organizing work and managing schedul... more
6 Days Ago
Broward Health
Fort Lauderdale, FL
Broward Health | Fort Lauderdale, FL
Schedules clinical testing, treatment, and customer services to optimize the utilization of available facilities. Improves customer service and supports fi... more
6 Days Ago
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