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Senior Customer Service Representative Salary in Virginia

How much does a Senior Customer Service Representative make in Virginia?

As of August 01, 2026, the average salary for a Senior Customer Service Representative in Virginia is $51,401 per year, which breaks down to an hourly rate of $25.

However, a Senior Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $64,701
  • Majority Range (25th-75th percentile): $47,375 to $58,363
  • Entry-Level (10th percentile): $43,709
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View as table View as graph 25% $47,375 10% $43,709 90% $64,701 75% $58,363 $51,401 50%(Median) Didn’t find job title? Click

Senior Customer Service Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $58,363 $4,864 $1,122 $28
Average $51,401 $4,283 $988 $25
25th Percentile $47,375 $3,948 $911 $23
Check out Senior Customer Service Representative Job Openings in Virginia
Senior Customer Service Representative

DIRECT TO FILM VIRGINIA LLC - Hampton, VA

Senior Customer Service Representative

Tailored Brands - Norfolk, VA

Healthcare Customer Service Representative

Teleperformance USA - Fairfax, VA

Customer Service Representative

Dodson Brothers Exterminating Company Inc - Chesapeake, VA

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Key Factors That Influence Senior Customer Service Representative Salaries

A Senior Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Senior Customer Service Representative Salaries?

Experience is a primary driver of a Senior Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $39,126
  • Early Career (1-2 years): $44,138
  • Mid-Level (2-4 years): $51,681
  • Senior-Level (5-8 years): $57,750
  • Expert (over 8 years): $64,764
Levels Salary
Customer ... Level Senior Customer Service Representative$39,126
Customer ... Level Senior Customer Service Representative$44,138
Senior Cu... Level Senior Customer Service Representative$51,681
Customer ... Level Senior Customer Service Representative$57,750
Customer ... Level Senior Customer Service Representative$64,764
$39,126 0 yr
$44,138 < 2 yrs
$51,681 2-4 yrs
$57,750 5-8 yrs
$64,764 > 8 yrs
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What Am I Worth?

Top Paying Cities for Senior Customer Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Ivanhoe: $47,272
  • Lambsburg: $47,372
  • Laurel Fork: $47,425

Senior Customer Service Representative Salary by Industry: Top Paying Sectors

For Senior Customer Service Representative roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 22% above the average. In contrast, Senior Customer Service Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Senior Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a Senior Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$62,709$30.022%
Energy & Utilities$61,681$30.020%
Pharmaceuticals$60,653$29.018%
Insurance$59,111$28.015%
Biotechnology$56,541$27.010%

Senior Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Senior Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$47,375
Average $51,401/year
$58,363
$3,948
Average $4,283/month
$4,864
$911
Average $988/week
$1,122
$23
Average $25/hour
$28
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $58,363 $4,864 $1,122 $28
Average $51,401 $4,283 $988 $25
25th Percentile $47,375 $3,948 $911 $23

Salaries of jobs related to Senior Customer Service Representative

Find Your Next Senior Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Senior Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

United States

  • ROCS

    Herndon, VA

    Customer Service Representative

    ROCS | Herndon, VA

    This Nonprofit Organization is in the higher education community offers career growth and advancement opportunities in a friendly environment while learnin... more

    2 Days Ago

  • State Farm Agent Andre Arjun

    Ashburn, VA

    Customer Service Representative

    State Farm Agent Andre Arjun | Ashburn, VA

    Insurance Customer Service Job Purpose To assist in the marketing of State Farm products as an employee of a State Farm independent contractor agent.EXPERI... more

    2 Days Ago

  • Loudoun Mutual Insurance Co.

    Waterford, VA

    Customer Service Representative

    Loudoun Mutual Insurance Co. | Waterford, VA

    Loudoun Mutual Insurance Company is seeking two (2) motivated and customer-oriented individuals to fill two (2) Integrated Services Representative customer... more

    2 Days Ago

  • Master Cleaners

    Suffolk, VA

    Customer Service Representative

    Master Cleaners | Suffolk, VA

    Company Overview Master Cleaners is a fourth-generation, family-owned and operated dry cleaning business located in Suffolk, VA.We provide high-quality cle... more

    2 Days Ago

  • ROCS Grad Staffing

    Fairfax, VA

    Customer Service Representative

    ROCS Grad Staffing | Fairfax, VA

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. .... more

    3 Days Ago

  • Insight Global

    Suffolk, VA

    Customer Service Representative

    Insight Global | Suffolk, VA

    Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client.This role involves ... more

    3 Days Ago

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