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As of August 01, 2026, the average salary for a Senior Customer Service Representative in Kansas is $48,604 per year, which breaks down to an hourly rate of $23.
However, a Senior Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Senior Customer Service Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $55,187 | $4,599 | $1,061 | $27 |
| Average | $48,604 | $4,050 | $935 | $23 |
| 25th Percentile | $44,797 | $3,733 | $861 | $22 |
Wes Higgs Agency, LLC - American Family Insurance - Anthony, KS
Wagner Logistics - Kansas City, KS
UEI Group Services, Inc - Shawnee Mission, KS
City of Olathe, KS - Olathe, KS
A Senior Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Senior Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Senior Customer Service Representative | $36,997 |
| Customer ... Level Senior Customer Service Representative | $41,736 |
| Senior Cu... Level Senior Customer Service Representative | $48,868 |
| Customer ... Level Senior Customer Service Representative | $54,608 |
| Customer ... Level Senior Customer Service Representative | $61,239 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Senior Customer Service Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Senior Customer Service Representative roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 22% above the average. In contrast, Senior Customer Service Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Senior Customer Service Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $59,297 | $29.0 | 22% |
| Energy & Utilities | $58,325 | $28.0 | 20% |
| Pharmaceuticals | $57,352 | $28.0 | 18% |
| Insurance | $55,894 | $27.0 | 15% |
| Biotechnology | $53,464 | $26.0 | 10% |
Understanding how a Senior Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $55,187 | $4,599 | $1,061 | $27 |
| Average | $48,604 | $4,050 | $935 | $23 |
| 25th Percentile | $44,797 | $3,733 | $861 | $22 |
Ready to take the next step in your career? Browse thousands of current Senior Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.
SHJ International
Bonner Springs, KS
SHJ International | Bonner Springs, KS
Join Our Team as a Customer Service Representative. Are you a proactive problem solver with excellent communication skills. Do you thrive in a fast-paced e... more
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Overview:Waterway is hiring Customer Service Associates at our Leawood, Overland Park North, Overland Park South, and Stateline locations. Join our Team - ... more
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Guild Garage Group
Kansas City, KS
Guild Garage Group | Kansas City, KS
Customer Service Representative (Residential Home Services) Kansas City, KS $20-$24/hour Hybrid Opportunity Available After Training Saturdays Required Do ... more
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Remote Customer Service
Wichita, KS
Remote Customer Service | Wichita, KS
About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home.You'll handle inbo... more
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Remote VA
Wichita, KS
Remote VA | Wichita, KS
Technical Customer Service Agent We are seeking a highly skilled and tech-savvy Technical Customer Service Agent to support our thriving eCommerce subscrip... more
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Community Choice Financial, Inc.
Wichita, KS
Community Choice Financial, Inc. | Wichita, KS
Customer Service RepresentativeAt Speedy Cash, we're more than a financial service provider. we're a trusted ally for hard-working customers who are seekin... more
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