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As of August 01, 2026, the average salary for a Senior Customer Service Representative in Texas is $49,788 per year, which breaks down to an hourly rate of $24.
However, a Senior Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Senior Customer Service Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $56,531 | $4,711 | $1,087 | $27 |
| Average | $49,788 | $4,149 | $957 | $24 |
| 25th Percentile | $45,888 | $3,824 | $882 | $22 |
Genuine Parts Company - Pasadena, TX
El Centro Del Barrio - New Braunfels, TX
Government Jobs - San Antonio, TX
Tailored Brands - Austin, TX
A Senior Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Senior Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Senior Customer Service Representative | $37,898 |
| Customer ... Level Senior Customer Service Representative | $42,753 |
| Senior Cu... Level Senior Customer Service Representative | $50,059 |
| Customer ... Level Senior Customer Service Representative | $55,938 |
| Customer ... Level Senior Customer Service Representative | $62,731 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Senior Customer Service Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Senior Customer Service Representative roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 22% above the average. In contrast, Senior Customer Service Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Senior Customer Service Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $60,741 | $29.0 | 22% |
| Energy & Utilities | $59,746 | $29.0 | 20% |
| Pharmaceuticals | $58,750 | $28.0 | 18% |
| Insurance | $57,256 | $28.0 | 15% |
| Biotechnology | $54,767 | $26.0 | 10% |
Understanding how a Senior Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $56,531 | $4,711 | $1,087 | $27 |
| Average | $49,788 | $4,149 | $957 | $24 |
| 25th Percentile | $45,888 | $3,824 | $882 | $22 |
Ready to take the next step in your career? Browse thousands of current Senior Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.
JoS. A. Bank
Austin, TX
JoS. A. Bank | Austin, TX
JoS. A. Bank Clothiers - 5451a North I-35, Austin, TX, United States, 78723 Customer Service Representative As a Senior Customer Service Representative at ... more
6 Days Ago
GovernmentJobs.com
San Antonio, TX
GovernmentJobs.com | San Antonio, TX
Government Jobs - Full-Time - $44,928.00 Annually The Sr Customer Service Representative performs work of average and above difficulty in assisting and dir... more
6 Days Ago
City of Austin, TX
Austin, TX
City of Austin, TX | Austin, TX
Join The City Of Austin TeamAt the City of Austin, we are more than just an employerwe are a vibrant community dedicated to shaping one of the nation's mos... more
6 Days Ago
Airbus
Grand Prairie, TX
Airbus | Grand Prairie, TX
Aog Customer Support RepresentativeAirbus Helicopters, Inc. is seeking a dedicated and autonomous AOG Customer Support Representative to join our elite res... more
6 Days Ago
Hilltop Holdings
Houston, TX
Hilltop Holdings | Houston, TX
Senior Teller/Customer Service RepresentativeBenefit highlights:11 Paid Holidays, 15days of PTO, 401k Matching, Health Benefits, and more. The Senior Telle... more
6 Days Ago
Tailored Brands
Austin, TX
Tailored Brands | Austin, TX
Job Title. Ability to work well and consult with associates at all levels and contribute to a positive work environment. Ability to stand and walk for the ... more
6 Days Ago
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