Salary AI Book a Demo

Senior Customer Service Representative Salary in Tennessee

How much does a Senior Customer Service Representative make in Tennessee?

As of August 01, 2026, the average salary for a Senior Customer Service Representative in Tennessee is $47,700 per year, which breaks down to an hourly rate of $23.

However, a Senior Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $60,043
  • Majority Range (25th-75th percentile): $43,964 to $54,161
  • Entry-Level (10th percentile): $40,562
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI Onboarding
Smart Recruiting
Salary Salary + Bonus Benefits
Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $43,964 10% $40,562 90% $60,043 75% $54,161 $47,700 50%(Median) Didn’t find job title? Click

Senior Customer Service Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $54,161 $4,513 $1,042 $26
Average $47,700 $3,975 $917 $23
25th Percentile $43,964 $3,664 $845 $21
Check out Senior Customer Service Representative Job Openings in Tennessee
Senior Customer Service Representative

SAXCO INTERNATIONAL LLC - Franklin, TN

Senior Customer Service Representative

NAPA Auto Parts - Knoxville, TN

Senior Customer Service Representative

Genuine Parts Company - Knoxville, TN

Healthcare Customer Service Representative

Teleperformance USA - Cleveland, TN

Search More Senior Customer Service Representative Jobs in Tennessee
Select State
Select City in TN
Choose Similar Job
Choose Category
Cost of Living
Average Salary for United States
See it in Action

Key Factors That Influence Senior Customer Service Representative Salaries

A Senior Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Senior Customer Service Representative Salaries?

Experience is a primary driver of a Senior Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $36,309
  • Early Career (1-2 years): $40,960
  • Mid-Level (2-4 years): $47,960
  • Senior-Level (5-8 years): $53,592
  • Expert (over 8 years): $60,101
Levels Salary
Customer ... Level Senior Customer Service Representative$36,309
Customer ... Level Senior Customer Service Representative$40,960
Senior Cu... Level Senior Customer Service Representative$47,960
Customer ... Level Senior Customer Service Representative$53,592
Customer ... Level Senior Customer Service Representative$60,101
$36,309 0 yr
$40,960 < 2 yrs
$47,960 2-4 yrs
$53,592 5-8 yrs
$60,101 > 8 yrs
View as Table
View as Graph

What Am I Worth?

Top Paying Cities for Senior Customer Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Cornersville: $46,884
  • Lexington: $45,982
  • Iron City: $44,378

Senior Customer Service Representative Salary by Industry: Top Paying Sectors

For Senior Customer Service Representative roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 22% above the average. In contrast, Senior Customer Service Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Senior Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a Senior Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$58,194$28.022%
Energy & Utilities$57,240$28.020%
Pharmaceuticals$56,286$27.018%
Insurance$54,855$26.015%
Biotechnology$52,470$25.010%

Senior Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Senior Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$43,964
Average $47,700/year
$54,161
$3,664
Average $3,975/month
$4,513
$845
Average $917/week
$1,042
$21
Average $23/hour
$26
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $54,161 $4,513 $1,042 $26
Average $47,700 $3,975 $917 $23
25th Percentile $43,964 $3,664 $845 $21

Salaries of jobs related to Senior Customer Service Representative

Find Your Next Senior Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Senior Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Advance Financial

    Fayetteville, TN

    Customer Service Representative

    Advance Financial | Fayetteville, TN

    Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the gr... more

    2 Days Ago

  • Gibbs Pharmacy

    Lebanon, TN

    Customer Service Representative

    Gibbs Pharmacy | Lebanon, TN

    We are seeking a friendly and customer-focused individual to join our team as a Pharmacy Customer Service Representative at Gibbs Pharmacy.In this role, yo... more

    2 Days Ago

  • Harpeth Valley Utilities Dst

    Nashville, TN

    Customer Service Representative

    Harpeth Valley Utilities Dst | Nashville, TN

    Primary Purpose. Under direction from Management, responsible for new customer sign-up, customer billing inquiries, and processing of utility payments incl... more

    5 Days Ago

  • Circle K Stores, Inc.

    Manchester, TN

    Customer Service Representative

    Circle K Stores, Inc. | Manchester, TN

    Store 4703717: 989 Interstate Drive, Manchester, Tennessee 37355Shift AvailabilityFlexible AvailabilityTime TypeCustomer Service RepresentativeWe want you ... more

    6 Days Ago

  • Third Party CS

    Chattanooga, TN

    Customer Service Representative

    Third Party CS | Chattanooga, TN

    Customer Service RepresentativeThe customer service representative will be responsible for answering client inquiries, providing product information, and h... more

    6 Days Ago

  • American Leak Detection of Greater Atlanta

    Nashville, TN

    Customer Service Representative

    American Leak Detection of Greater Atlanta | Nashville, TN

    Customer Service RepresentativeAmerican Leak Detection leads the industry in non-invasive, accurate leak detection. We back our services with over 40 years... more

    6 Days Ago

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Cost of Living In Tennessee

Cost of Living in Tennessee is
-6.6% Lower
than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Explore Cost of Living Calculator
Empower Your Team

Salary.com experts will help you thrive your workplaces.

Find Salary.com Comp Consulting
See Salary Trends in 2025

Salary.com provides salary survey data for thousands of industry Jobs.

Price Your Company Jobs and Make Pay Fair

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst