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Senior Customer Service Representative Salary in West Virginia

How much does a Senior Customer Service Representative make in West Virginia?

As of August 01, 2026, the average salary for a Senior Customer Service Representative in West Virginia is $45,965 per year, which breaks down to an hourly rate of $22.

However, a Senior Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $57,858
  • Majority Range (25th-75th percentile): $42,365 to $52,190
  • Entry-Level (10th percentile): $39,087
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Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $42,365 10% $39,087 90% $57,858 75% $52,190 $45,965 50%(Median) Didn’t find job title? Click

Senior Customer Service Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $52,190 $4,349 $1,004 $25
Average $45,965 $3,830 $884 $22
25th Percentile $42,365 $3,530 $815 $20
Check out Senior Customer Service Representative Job Openings in West Virginia
Sr Customer Service Representative

NAPA Auto Parts - Charleston, WV

Sr Customer Service Representative

Genuine Parts Company - Charleston, WV

Customer Service Representative

Poca Valley Bank - Charleston, WV

Customer Service Representative

City National Bank of WV - Milton, WV

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Key Factors That Influence Senior Customer Service Representative Salaries

A Senior Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Senior Customer Service Representative Salaries?

Experience is a primary driver of a Senior Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $34,988
  • Early Career (1-2 years): $39,470
  • Mid-Level (2-4 years): $46,215
  • Senior-Level (5-8 years): $51,643
  • Expert (over 8 years): $57,914
Levels Salary
Customer ... Level Senior Customer Service Representative$34,988
Customer ... Level Senior Customer Service Representative$39,470
Senior Cu... Level Senior Customer Service Representative$46,215
Customer ... Level Senior Customer Service Representative$51,643
Customer ... Level Senior Customer Service Representative$57,914
$34,988 0 yr
$39,470 < 2 yrs
$46,215 2-4 yrs
$51,643 5-8 yrs
$57,914 > 8 yrs
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View as Graph

What Am I Worth?

Top Paying Cities for Senior Customer Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Bomont: $45,471
  • Yawkey: $45,490
  • Logan: $45,103

Senior Customer Service Representative Salary by Industry: Top Paying Sectors

For Senior Customer Service Representative roles, the industry you choose can affect earning potential by as much as 42% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 22% above the average. In contrast, Senior Customer Service Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Senior Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a Senior Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$56,077$27.022%
Energy & Utilities$55,158$27.020%
Pharmaceuticals$54,239$26.018%
Insurance$52,860$25.015%
Biotechnology$50,561$24.010%

Senior Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Senior Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$42,365
Average $45,965/year
$52,190
$3,530
Average $3,830/month
$4,349
$815
Average $884/week
$1,004
$20
Average $22/hour
$25
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $52,190 $4,349 $1,004 $25
Average $45,965 $3,830 $884 $22
25th Percentile $42,365 $3,530 $815 $20

Salaries of jobs related to Senior Customer Service Representative

Find Your Next Senior Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Senior Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

United States

  • ibex

    South Charleston, WV

    Bilingual Customer Service Representative

    ibex | South Charleston, WV

    Job Description. Job Description. Overview. Start your career journey with energy, teamwork, and endless opportunities. Whether you're just starting out or... more

    3 Days Ago

  • Omniscius Consulting

    Morgantown, WV

    Customer Service Representative

    Omniscius Consulting | Morgantown, WV

    Job Description. Job Description. is seeking Customer Service Representatives (CSRs) to provide professional customer support services in a fast-paced cont... more

    4 Days Ago

  • The Health Plan of West Virginia Inc

    Charleston, WV

    Customer Service Representative

    The Health Plan of West Virginia Inc | Charleston, WV

    Job Description. Job Description. The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve ... more

    4 Days Ago

  • United Talent Staffing

    Charleston, WV

    Customer Service Representative

    United Talent Staffing | Charleston, WV

    Job Description. Job Description. United Talent Staffing is looking for a full-time Customer Service Representative in Kanawha Valley with experience. Job ... more

    5 Days Ago

  • Deutsche Post und DHL

    Inwood, WV

    Customer Service Representative

    Deutsche Post und DHL | Inwood, WV

    Customer Service RepresentativeDHL Supply Chain is Hiring. At DHL, you will play a part in one of the world's most essential industries. There has never be... more

    6 Days Ago

  • Latham, The Pool Company

    Jane Lew, WV

    Customer Service Representative II

    Latham, The Pool Company | Jane Lew, WV

    Make a SPLASH with Latham Pool Products. At Latham Pool Products, we don't just make swimming pools. we create opportunities for backyard dreams to come tr... more

    6 Days Ago

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Cost of Living In West Virginia

Cost of Living in West Virginia is
-10.0% Lower
than the National Average

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