Contact Manager Salary in Illinois

Change City

How much does a Contact Manager make in Illinois? The average Contact Manager salary in Illinois is $100,834 as of March 26, 2024, but the range typically falls between $85,839 and $119,086. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

View Minimum Wage Values in Illinois

Develop a Job description

Pay Equity

Salary range for a Contact Manager

$85,839 to $119,086

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Contact Manager Salary:
Select State
Select City in IL
Choose Similar Job
Pick Related Category
View Cost of Living in Illinois

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Contact Manager

Review the job openings and experience requirements for the Contact Manager job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Contact Manager.

Select a city to view specific salary and bonus information for Contact Manager

Loading results...

Location	Avg. Salary	Date Updated
Location Cicero, IL	Avg. Salary $103,397	Date Updated March 26, 2024
Location Mount Prospect, IL	Avg. Salary $103,002	Date Updated March 26, 2024
Location Abingdon, IL	Avg. Salary $93,343	Date Updated March 26, 2024
Location Adair, IL	Avg. Salary $94,230	Date Updated March 26, 2024
Location Addieville, IL	Avg. Salary $95,708	Date Updated March 26, 2024
Location Addison, IL	Avg. Salary $103,002	Date Updated March 26, 2024
Location Akin, IL	Avg. Salary $92,850	Date Updated March 26, 2024
Location Albany, IL	Avg. Salary $92,061	Date Updated March 26, 2024
Location Albers, IL	Avg. Salary $95,708	Date Updated March 26, 2024
Location Albion, IL	Avg. Salary $90,682	Date Updated March 26, 2024

First
<
1
2
3
4
5
6
7
8
>
Last

Search Contact Manager Job Openings

Job Openings for Contact Manager in Illinois

Implementation Manager for Contact Centers

Eltropy - Milpitas , CA

... manage data and information OVERVIEW: Onboarding new Eltropy customers' contact centers quickly and smoothly is key to ensuring world-class customer experience and time-to-value. Similarly ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Contact Center Manager

Stanford Federal Credit Union - Palo Alto , CA

Member Care Team Manager Opportunity at Stanford Federal Credit Union! We're on a mission to ... Maintains regular contact with team members regarding individual performance and overall department ...

ZipRecruiter - 1 day ago

Product Manager, UI/UX, Accessible Contact Center Applications

Five9 - San Ramon , CA

To complement our rapid growth, we are actively looking for a talented and experienced Product Manager to join our team. Contact Center users do their best work when they have the best tools for the ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 50 days ago

Finance Purchase Manager

Santa Rosa Rancheria - Lemoore , CA

Contact Management systems; Database software; Internet software; Order processing systems and Payroll systems; Microsoft Windows 7, Microsoft Windows 10 and Microsoft Office Suite (Access, Excel ...

ZipRecruiter - 25 days ago

Resident Manager

Blue Mountain Action Council - Walla Walla , WA

Contact management, crisis team, and/or law enforcement when necessary. * Assist in apartment "turns" at the assigned residence property or other BMAC properties, including cleaning vacant apartments ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 44 days ago

Mitigation Manager

Kustom US Inc - Yakima , WA

You will oversee the initial contact, manage dispatch and customer communication, as well audit estimation, billing and collections. If you are a hands-on leader who takes pride in their work, as ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 67 days ago

What does a Contact Manager do?

Common responsibilities of a Contact Manager

Act as a business partner while regularly educating, advising and informing your customers on marketing products, corporate merchandise, marketing trends and new campaign strategies.

November 16, 2022

Lead/direct senior business analysts, functional support area managers, and cross-functional execution teams on complex projects, performance improvement initiatives and organizational effectiveness analysis.

December 30, 2022

Develop and sustain a team of direct reports who are engaged in delivering the performance required to meet business targets, including coaching and the creation and implementation of training and development plans in an environment with a continuously evolving workforce.

March 08, 2023

Works closely with Senior Management and Director of Operations to create policy/procedures for their specific departments, and has direct external contact with business clients to provide sales support and resolution of escalated issues.

March 15, 2023

Support training efforts to ensure appropriate new hire training is achieving desired needs and the appropriate handoffs and tracking exist between contact center organization and training organization.

March 20, 2023

Manages and develops staff to achieve department objectives including determining staffing needs, setting goals, interviewing, selecting, coaching, and evaluating the performance of all direct reports.

April 20, 2023

Assist other teams to ensure all project deliverables and outcomes are implemented on time, on budget, and within scope to meet the expectations of the project sponsor and owner.

April 24, 2023

Monitor completion of operational effectiveness/compliance requirements outlined in BMOs Policy and Procedures (PandP), and/or any other regulators and other communications as received, to manage risk within acceptable limits.

April 24, 2023

Drives employee engagement across the contact center ensuring employees are receiving training as required, team meetings are being held, one-on-one feedback sessions are being held, and recognition and rewards are utilized on a frequent basis to award positive behaviors.

April 30, 2023

Provides guidance and direction to staff, covering all aspects of customer service standards/procedures, ensures adherence to policies and procedures and initiates programs to enhance productivity and customer care.

May 12, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

About Illinois

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary Data for All Nearby Cities

Iowa

Contact Manager Salaries in Davenport, Iowa

Most Popular Cities for Contact Manager Job

About Illinois Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role