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As of August 01, 2026, the average salary for a Contact Manager in Ohio is $97,231 per year, which breaks down to an hourly rate of $47.
However, a Contact Manager's salary can vary significantly. Here’s a look at the typical salary range:
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Contact Manager Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $110,394 | $9,200 | $2,123 | $53 |
| Average | $97,231 | $8,103 | $1,870 | $47 |
| 25th Percentile | $86,165 | $7,180 | $1,657 | $41 |
Bridge Credit Union - Powell, OH
Cedar Point - Sandusky, OH
Synchrony Financial - Cincinnati Airport, OH
Synchrony Financial - Pisgah, OH
A Contact Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Contact Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Call Cent... Level Contact Manager | $65,308 |
| Contact M... Level Contact Manager | $96,263 |
| Contact C... Level Contact Manager | $141,919 |
| Contact C... Level Contact Manager | $176,487 |
| SVP of Co... Level Contact Manager | $235,911 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Managers. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Contact Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Contact Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Contact Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Pharmaceuticals | $116,677 | $56.0 | 20% |
| Software & Networking | $113,760 | $55.0 | 17% |
| Financial Services | $111,816 | $54.0 | 15% |
| Energy & Utilities | $108,899 | $52.0 | 12% |
| Biotechnology | $106,954 | $51.0 | 10% |
Understanding how a Contact Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $110,394 | $9,200 | $2,123 | $53 |
| Average | $97,231 | $8,103 | $1,870 | $47 |
| 25th Percentile | $86,165 | $7,180 | $1,657 | $41 |
Ready to take the next step in your career? Browse thousands of current Contact Manager job openings on our job board. Use the search bar below to find your perfect match.
Richwood Bank
Richwood, OH
Richwood Bank | Richwood, OH
Job Description. Job Description. Contact Center AgentAt Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities t... more
2 Days Ago
SmartFinancial
Columbus, OH
SmartFinancial | Columbus, OH
Job Description. Job Description. Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology. Welcome to SmartFinancial, where our missi... more
2 Days Ago
US Department of Defense
Cleveland, OH
US Department of Defense | Cleveland, OH
US Department of Defense - - Responsibilities: Respond to inbound customer calls professionally. Provide entitlements/pay information and resolve inquiries... more
3 Days Ago
PrideStaff - Columbus West
Columbus, OH
PrideStaff - Columbus West | Columbus, OH
Job Description. Job Description. We are looking to fill multiple openings for our contact center agent position. . Our client has been voted one of the "B... more
4 Days Ago
Cedar Point
Vermilion, OH
Cedar Point | Vermilion, OH
Overview:$14.25/hour. Ages 18. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts ... more
5 Days Ago
Cedar Point Amusement Park
Norwalk, OH
Cedar Point Amusement Park | Norwalk, OH
Overview:$14.25/hour. Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner. ... more
5 Days Ago
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