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As of August 01, 2026, the average salary for a Contact Manager in Pennsylvania is $99,408 per year, which breaks down to an hourly rate of $48.
However, a Contact Manager's salary can vary significantly. Here’s a look at the typical salary range:
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Contact Manager Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $112,866 | $9,405 | $2,170 | $54 |
| Average | $99,408 | $8,284 | $1,912 | $48 |
| 25th Percentile | $88,094 | $7,341 | $1,694 | $42 |
F.N.B. Corp. - Pittsburgh, PA
Worldwide Insurance Services - King of Prussia, PA
ERIEBANK - Erie, PA
The Orthopedic Institute of Pennsylvania - Camp Hill, PA
A Contact Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Contact Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Call Cent... Level Contact Manager | $66,771 |
| Contact M... Level Contact Manager | $98,418 |
| Contact C... Level Contact Manager | $145,097 |
| Contact C... Level Contact Manager | $180,438 |
| SVP of Co... Level Contact Manager | $241,193 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Managers. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Contact Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Contact Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Contact Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Pharmaceuticals | $119,290 | $57.0 | 20% |
| Software & Networking | $116,307 | $56.0 | 17% |
| Financial Services | $114,319 | $55.0 | 15% |
| Energy & Utilities | $111,337 | $54.0 | 12% |
| Biotechnology | $109,349 | $53.0 | 10% |
Understanding how a Contact Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $112,866 | $9,405 | $2,170 | $54 |
| Average | $99,408 | $8,284 | $1,912 | $48 |
| 25th Percentile | $88,094 | $7,341 | $1,694 | $42 |
Ready to take the next step in your career? Browse thousands of current Contact Manager job openings on our job board. Use the search bar below to find your perfect match.
Bucks-Mont Eye Associates
Clarks Summit, PA
Bucks-Mont Eye Associates | Clarks Summit, PA
Contact Lens Technician. At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on p... more
2 Days Ago
U. S. Digestive Health
Reading, PA
U. S. Digestive Health | Reading, PA
Job Description. Job Description. Description. Summary/Objective. The Patient Contact Coordinator plays a crucial role in facilitating patient appointments... more
4 Days Ago
UPMC
Wexford, PA
UPMC | Wexford, PA
UPMC - - Responsibilities: Answer multi-line calls and schedule appointments. Verify and enter patient demographics and insurance information. Handle billi... more
4 Days Ago
Jackson Hewitt
Pittsburgh, PA
Jackson Hewitt | Pittsburgh, PA
Tax PreparerAt Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integri... more
5 Days Ago
The AZEK Group LLC
Scranton, PA
The AZEK Group LLC | Scranton, PA
Job Description. Job Description. Starting pay is $27.00. ESSENTIAL FUNCTIONS. Reasonable Accommodations Statement. To perform this job successfully, an in... more
1 Day Ago
Kitchen Magic
Nazareth, PA
Kitchen Magic | Nazareth, PA
Kitchen Magic Contact Center / Inside Sales Representative. Looking for a fast-paced environment where your communication, people, and problem solving skil... more
2 Days Ago
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