Contact Manager Salary in Pennsylvania

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How much does a Contact Manager make in Pennsylvania? The average Contact Manager salary in Pennsylvania is $98,370 as of March 26, 2024, but the range typically falls between $83,741 and $116,176. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Salary range for a Contact Manager

$83,741 to $116,176

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Contact Manager

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Location	Avg. Salary	Date Updated
Location Stroudsburg, PA	Avg. Salary $99,651	Date Updated March 26, 2024
Location Aaronsburg, PA	Avg. Salary $95,610	Date Updated March 26, 2024
Location Abbottstown, PA	Avg. Salary $96,004	Date Updated March 26, 2024
Location Abington, PA	Avg. Salary $103,988	Date Updated March 26, 2024
Location Ackermanville, PA	Avg. Salary $103,594	Date Updated March 26, 2024
Location Acme, PA	Avg. Salary $92,061	Date Updated March 26, 2024
Location Acosta, PA	Avg. Salary $88,513	Date Updated March 26, 2024
Location Adah, PA	Avg. Salary $96,497	Date Updated March 26, 2024
Location Adamsburg, PA	Avg. Salary $96,694	Date Updated March 26, 2024
Location Adamstown, PA	Avg. Salary $98,074	Date Updated March 26, 2024

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Job Openings for Contact Manager in Pennsylvania

Implementation Manager for Contact Centers

Eltropy - Milpitas , CA

... manage data and information OVERVIEW: Onboarding new Eltropy customers' contact centers quickly and smoothly is key to ensuring world-class customer experience and time-to-value. Similarly ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Contact Center Manager

Stanford Federal Credit Union - Palo Alto , CA

Member Care Team Manager Opportunity at Stanford Federal Credit Union! We're on a mission to ... Maintains regular contact with team members regarding individual performance and overall department ...

ZipRecruiter - 1 day ago

Product Manager, UI/UX, Accessible Contact Center Applications

Five9 - San Ramon , CA

To complement our rapid growth, we are actively looking for a talented and experienced Product Manager to join our team. Contact Center users do their best work when they have the best tools for the ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 50 days ago

Finance Purchase Manager

Santa Rosa Rancheria - Lemoore , CA

Contact Management systems; Database software; Internet software; Order processing systems and Payroll systems; Microsoft Windows 7, Microsoft Windows 10 and Microsoft Office Suite (Access, Excel ...

ZipRecruiter - 25 days ago

Resident Manager

Blue Mountain Action Council - Walla Walla , WA

Contact management, crisis team, and/or law enforcement when necessary. * Assist in apartment "turns" at the assigned residence property or other BMAC properties, including cleaning vacant apartments ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 44 days ago

Mitigation Manager

Kustom US Inc - Yakima , WA

You will oversee the initial contact, manage dispatch and customer communication, as well audit estimation, billing and collections. If you are a hands-on leader who takes pride in their work, as ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 67 days ago

What does a Contact Manager do?

Common responsibilities of a Contact Manager

Act as a business partner while regularly educating, advising and informing your customers on marketing products, corporate merchandise, marketing trends and new campaign strategies.

November 16, 2022

Lead/direct senior business analysts, functional support area managers, and cross-functional execution teams on complex projects, performance improvement initiatives and organizational effectiveness analysis.

December 30, 2022

Develop and sustain a team of direct reports who are engaged in delivering the performance required to meet business targets, including coaching and the creation and implementation of training and development plans in an environment with a continuously evolving workforce.

March 08, 2023

Works closely with Senior Management and Director of Operations to create policy/procedures for their specific departments, and has direct external contact with business clients to provide sales support and resolution of escalated issues.

March 15, 2023

Support training efforts to ensure appropriate new hire training is achieving desired needs and the appropriate handoffs and tracking exist between contact center organization and training organization.

March 20, 2023

Manages and develops staff to achieve department objectives including determining staffing needs, setting goals, interviewing, selecting, coaching, and evaluating the performance of all direct reports.

April 20, 2023

Assist other teams to ensure all project deliverables and outcomes are implemented on time, on budget, and within scope to meet the expectations of the project sponsor and owner.

April 24, 2023

Monitor completion of operational effectiveness/compliance requirements outlined in BMOs Policy and Procedures (PandP), and/or any other regulators and other communications as received, to manage risk within acceptable limits.

April 24, 2023

Drives employee engagement across the contact center ensuring employees are receiving training as required, team meetings are being held, one-on-one feedback sessions are being held, and recognition and rewards are utilized on a frequent basis to award positive behaviors.

April 30, 2023

Provides guidance and direction to staff, covering all aspects of customer service standards/procedures, ensures adherence to policies and procedures and initiates programs to enhance productivity and customer care.

May 12, 2023

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About Pennsylvania

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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Ohio

Contact Manager Salaries in Youngstown, Ohio

Most Popular Cities for Contact Manager Job

About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role