Contact Manager Salary in New York

How much does a Contact Manager make in New York?

As of August 01, 2026, the average salary for a Contact Manager in New York is $106,158 per year, which breaks down to an hourly rate of $51.

However, a Contact Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $133,615
  • Majority Range (25th-75th percentile): $94,076 to $120,530
  • Entry-Level (10th percentile): $83,077
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View as table View as graph 25% $94,076 10% $83,077 90% $133,615 75% $120,530 $106,158 50%(Median) Didn’t find job title? Click

Contact Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $120,530 $10,044 $2,318 $58
Average $106,158 $8,847 $2,042 $51
25th Percentile $94,076 $7,840 $1,809 $45
Check out Contact Manager Job Openings in New York
Manager Contact Center

Island Federal Credit Union - Hauppauge, NY

Assistant Manager Contact Center

Municipal Credit Union - New York, NY

Manager Contact Center and Systems Operations

Sollis Health - New York, NY

Contact Representative

US Department of Defense - Rome, NY

Search More Contact Manager Jobs in New York

Key Factors That Influence Contact Manager Salaries

A Contact Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Contact Manager Salaries?

Experience is a primary driver of a Contact Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $71,305
  • Early Career (1-2 years): $105,102
  • Mid-Level (2-4 years): $154,949
  • Senior-Level (5-8 years): $192,691
  • Expert (over 8 years): $257,571
Levels Salary
Call Cent... Level Contact Manager$71,305
Contact M... Level Contact Manager$105,102
Contact C... Level Contact Manager$154,949
Contact C... Level Contact Manager$192,691
SVP of Co... Level Contact Manager$257,571
$71,305 0 yr
$105,102 < 2 yrs
$154,949 2-4 yrs
$192,691 5-8 yrs
$257,571 > 8 yrs
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What Am I Worth?

Top Paying Cities for Contact Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $109,564
  • Brentwood: $109,381
  • Brightwaters: $108,406

Contact Manager Salary by Industry: Top Paying Sectors

For Contact Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Contact Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Contact Manager as a support function rather than a direct revenue driver.

The top paying industries for a Contact Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$127,390$61.020%
Software & Networking$124,205$60.017%
Financial Services$122,082$59.015%
Energy & Utilities$118,897$57.012%
Biotechnology$116,774$56.010%

Contact Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Find Your Next Contact Manager Job

Ready to take the next step in your career? Browse thousands of current Contact Manager job openings on our job board. Use the search bar below to find your perfect match.

United States
  • USA Government Jobs

    Rome, NY

    USA Government Jobs | Rome, NY

    USA Government Jobs - - Responsibilities: respond to inbound customer inquiries. explain pay entitlements and procedures. use automated systems to retrieve... more

    7 Days Ago

  • Synchrony Financial

    Prince, NY

    Synchrony Financial | Prince, NY

    Role Summary/Purpose: The AVP, Digital Contact Strategy will be responsible to develop, deliver and manage collections strategies for digital channels (ema... more

    7 Days Ago

  • NBT Bank

    Buffalo, NY

    NBT Bank | Buffalo, NY

    Customer Service Representative. Pay Range: $22.61 - $30.15. Responsible for resolving both internal and external complex customer inquiries via multiple c... more

    9 Days Ago

  • NBT Bank, N.A

    Buffalo, NY

    NBT Bank, N.A | Buffalo, NY

    Pay Range:$18.50 - $22.58 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers i... more

    10 Days Ago

  • BankonBuffalo

    Clarence, NY

    BankonBuffalo | Clarence, NY

    Job Description. Job Description. Description. A Contact Center Agent is responsible for providing exceptional customer service for CNB’s Family of Banks a... more

    10 Days Ago

  • Bryant &amp; Stratton College

    Orchard Park, NY

    Bryant &amp; Stratton College | Orchard Park, NY

    Job Description. Job Description. Location. Online Education Campus (Orchard Park, NY). This position is performed onsite, however, there are opportunities... more

    10 Days Ago

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