11 general skills or competencies (Job family competencies) for Administrative Manager
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Discusses the principles and procedures of administrative management.
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Level 2 Behaviors
(Light Experience)
Assembles basic office equipment, such as fax machines and phone systems.
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Level 3 Behaviors
(Moderate Experience)
Provides employees with guidance regarding general organizational policies and guidelines.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the performance of the administrative management programs to help understand their job responsibilities.
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Level 5 Behaviors
(Mastery)
Builds a productive workflow for the administrative management for the needs of all departments.
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Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Describes the importance and purpose of document management in retrieving relevant work documents.
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Level 2 Behaviors
(Light Experience)
Compiles documents for scanning, indexing, and uploading to web-based management applications.
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Level 3 Behaviors
(Moderate Experience)
Handles the scanning and uploading of mailed documents into your organization's document systems.
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Level 4 Behaviors
(Extensive Experience)
Facilitates document management efforts to improve information workflow and data security.
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Level 5 Behaviors
(Mastery)
Develops key performance indicators of document management to evaluate and drive documentation metric success.
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12 soft skills or competencies (core competencies) for Administrative Manager
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes how one's roles and responsibilities contribute to organizational success.
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Level 2 Behaviors
(Light Experience)
Discusses the roles and responsibilities of own business unit.
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Level 3 Behaviors
(Moderate Experience)
Aligns own department's plans with the enterprise mission and vision.
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Level 4 Behaviors
(Extensive Experience)
Advises on how to solve problems using proper organizational channels.
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Level 5 Behaviors
(Mastery)
Drives the adoption of the latest technologies and tools to transform our business.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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Summary of Administrative Manager skills and competencies
There are 0 hard skills for Administrative Manager.
11 general skills for Administrative Manager, Administrative Management, Document Management, Internal Communications, etc.
12 soft skills for Administrative Manager, Knowledge of Organization, Budgeting, Managing Complexity, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Administrative Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Budgeting, and be skilled in Managing Complexity.