Skills & Competencies for Clerical Supervisor

Clerical Supervisor job profile

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JOB SUMMARY for Clerical Supervisor

Oversees various clerical office functions, including but not limited to record keeping, document processing, data maintenance, data entry, report filing, and telecommunications support.

JOB RESPONSIBILITIES for Clerical Supervisor

Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Ensures compliance with established corporate standards.

Clerical Supervisor SALARY RANGE

BASE 50%
$66,733
TOTAL 50%
$69,372
Job Level
M00
Job Code
OF13000045
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager

Clerical Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Clerical Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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7 general skills or competencies (Job family competencies) for Clerical Supervisor

1 Job Family Competencies – Computer Literacy
Proficiency Level -3
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
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Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
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Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
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Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
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Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
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2 Job Family Competencies – Data Control
Proficiency Level -3
Skill definition-Governing and managing data to achieve data governance and data management objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in data quality and control monitoring.
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Level 2 Behaviors
(Light Experience)
Supports the implementation and review of data control processes to ensure data integrity.
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Level 3 Behaviors
(Moderate Experience)
Reviews metadata for datasets to maximize data quality in adherence to data control standards.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex information issues and data flaws related to security access and control.
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Level 5 Behaviors
(Mastery)
Promotes the implementation of data control protocols to drive data integrity.
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3 Clerical Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clerical Supervisor
Proficiency Level - 4
5 Competency for - Clerical Supervisor
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Clerical Supervisor

1 Core Competencies – Knowledge of Organization
Proficiency Level -3
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Discusses our code of ethics and acceptable business practices.
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Level 2 Behaviors
(Light Experience)
Explains how the mission, vision, and objectives of own unit fits within the overall business.
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Level 3 Behaviors
(Moderate Experience)
Maintains a thorough comprehension of our organization, its businesses, products and services.
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Level 4 Behaviors
(Extensive Experience)
Drives complex initiatives by leveraging knowledge of our organization and our employees' capabilities.
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Level 5 Behaviors
(Mastery)
Fosters a desired culture to drive our organization's mission and values throughout our workforce.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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3 Clerical Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clerical Supervisor
Proficiency Level - 4
5 Competency for - Clerical Supervisor
Proficiency Level - 5

Summary of Clerical Supervisor skills and competencies

There are 0 hard skills for Clerical Supervisor.
7 general skills for Clerical Supervisor, Computer Literacy, Data Control, Document Management, etc.
11 soft skills for Clerical Supervisor, Knowledge of Organization, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Clerical Supervisor, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coordination.

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