7 general skills or competencies (Job family competencies) for Clerical Supervisor
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
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Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
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Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
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Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
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Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
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Skill definition-Governing and managing data to achieve data governance and data management objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in data quality and control monitoring.
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Level 2 Behaviors
(Light Experience)
Supports the implementation and review of data control processes to ensure data integrity.
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Level 3 Behaviors
(Moderate Experience)
Reviews metadata for datasets to maximize data quality in adherence to data control standards.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex information issues and data flaws related to security access and control.
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Level 5 Behaviors
(Mastery)
Promotes the implementation of data control protocols to drive data integrity.
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11 soft skills or competencies (core competencies) for Clerical Supervisor
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
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Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
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Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
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Level 5 Behaviors
(Mastery)
Refines our organizational structure to reflect the latest industry trends.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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Summary of Clerical Supervisor skills and competencies
There are 0 hard skills for Clerical Supervisor.
7 general skills for Clerical Supervisor, Computer Literacy, Data Control, Document Management, etc.
11 soft skills for Clerical Supervisor, Knowledge of Organization, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Clerical Supervisor, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coordination.