Skills & Competencies for Courier/Messenger

Courier/Messenger job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Courier/Messenger

Picks up and delivers documents, letters, packages and other items on time between organization facilities.

JOB RESPONSIBILITIES for Courier/Messenger

Documents and tracks the items picked up and delivered. Responds to inquiries about pick up and delivery schedules.

Courier/Messenger SALARY RANGE

BASE 50%
$36,200
TOTAL 50%
$36,449
Job Level
A01
Job Code
OF13000033
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Courier/Messenger Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Courier/Messenger skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

6 general skills or competencies (Job family competencies) for Courier/Messenger

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
See 4 More Skill Behaviors
2 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Cites examples of the techniques and approaches used to improve the data entry process.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in coding and verifying materials and resources for data processing entry.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Leverages data collection tools to enter and update collected information.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to resolve escalated errors in data entry.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates data entry protocols to monitor information consistency and integrity for positive business impacts.
See 4 More Skill Behaviors
3 Courier/Messenger - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Courier/Messenger
Proficiency Level - 4
5 Competency for - Courier/Messenger
Proficiency Level - 5

5 soft skills or competencies (core competencies) for Courier/Messenger

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
See 4 More Skill Behaviors
2 Core Competencies – Confidentiality
Proficiency Level -2
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Describes the potential consequences of inappropriate disclosure.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Compiles internal and external data to support the generation and modification of policies and rules on confidentiality.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Analyses breaches in confidentiality and suggests measures of remediation.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Advises on the application of confidentiality rules into business and operation activities.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Advocates for the application of advanced tools to enhance information security management.
See 4 More Skill Behaviors
3 Courier/Messenger - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Courier/Messenger
Proficiency Level - 4
5 Competency for - Courier/Messenger
Proficiency Level - 5

Summary of Courier/Messenger skills and competencies

There are 0 hard skills for Courier/Messenger.
6 general skills for Courier/Messenger, Computer Literacy, Data Entry, Document Management, etc.
5 soft skills for Courier/Messenger, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 11 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Courier/Messenger, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.