Skills & Competencies for Executive Assistant II

Executive Assistant II job profile

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JOB SUMMARY for Executive Assistant II

Provides multi-faceted administrative support and assistance to ensure effective use of an executive’s time and productive interactions with staff and the public.

JOB RESPONSIBILITIES for Executive Assistant II

Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people. Manages the executive’s schedule, meeting preparations, follow-up tasks, and complex travel arrangements. Conducts research and information gathering on behalf of the executive and prepares summaries and reports. Develops positive and strategic relationships at all levels of the organization. Uses discretion, judgment, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality. May be responsible for directing and deploying support staff or other resources.

Executive Assistant II SALARY RANGE

BASE 50%
$80,196
TOTAL 50%
$82,751
Job Level
P02
Job Code
OF13000095
Education/Degree
Bachelor's Degree
Reports To
Executive

Executive Assistant II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Executive Assistant II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Executive Assistant II

1 Job Family Competencies – Calendaring
Proficiency Level -2
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of scheduling the tasks in your organization's calendar.
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Level 2 Behaviors
(Light Experience)
Selects the appropriate calendaring software to create and send meeting appointments.
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Level 3 Behaviors
(Moderate Experience)
Utilizes the calendaring applications to ensure documents are executed, distributed, and renewed.
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Level 4 Behaviors
(Extensive Experience)
Reviews the calendar for accuracy, absence of double bookings, and proper rescheduling of meetings.
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Level 5 Behaviors
(Mastery)
Strengthens the effectiveness and applicability of the existing calendar systems and tools.
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2 Job Family Competencies – Call Screening
Proficiency Level -2
Skill definition-Evaluating and identifying a telephone call and deciding how or whether to answer it.
Level 1 Behaviors
(General Familiarity)
Lists the caller's name, phone number, and geographic location for call documentation.
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Level 2 Behaviors
(Light Experience)
Selects the appropriate business phone systems in screening and handling calls.
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Level 3 Behaviors
(Moderate Experience)
Upgrades the overall business multi-line telephone systems of the organization.
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Level 4 Behaviors
(Extensive Experience)
Sets processes in performing caller identification, call routing, remote call forwarding, and call blocking.
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Level 5 Behaviors
(Mastery)
Reduces call abandonment rate and spam calls by updating call screening tools.
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3 Executive Assistant II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Executive Assistant II
Proficiency Level - 4
5 Competency for - Executive Assistant II
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Executive Assistant II

1 Core Competencies – Knowledge of Organization
Proficiency Level -2
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
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Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
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Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
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Level 5 Behaviors
(Mastery)
Refines our organizational structure to reflect the latest industry trends.
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2 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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3 Executive Assistant II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Executive Assistant II
Proficiency Level - 4
5 Competency for - Executive Assistant II
Proficiency Level - 5

Summary of Executive Assistant II skills and competencies

There are 0 hard skills for Executive Assistant II.
12 general skills for Executive Assistant II, Calendaring, Call Screening, Computer Literacy, etc.
12 soft skills for Executive Assistant II, Knowledge of Organization, Attention to Detail, Confidentiality, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Executive Assistant II, he or she needs to be proficient in Knowledge of Organization, be skilled in Attention to Detail, and be proficient in Confidentiality.

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