2 hard skills or competencies (industry competencies) for Facilities Supervisor
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
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Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
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Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
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Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
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Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
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Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes the HVAC airflow principles and concepts.
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Level 2 Behaviors
(Light Experience)
Reports HVAC-related problems and malfunctions to senior management.
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Level 3 Behaviors
(Moderate Experience)
Tests HVAC components to ensure the equipment works at its highest efficiency and performance level.
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Level 4 Behaviors
(Extensive Experience)
Oversees routine and preventative maintenance to guarantee the availability of HVAC systems.
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Level 5 Behaviors
(Mastery)
Generates design and layout of HVAC systems to accomplish as-built installations.
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9 general skills or competencies (Job family competencies) for Facilities Supervisor
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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Skill definition-Selecting, managing, and analyzing contracted services to guarantee it meets the organization's facility operations and performance goals.
Level 1 Behaviors
(General Familiarity)
Identifies and describes the concepts and definitions of contractor management.
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Level 2 Behaviors
(Light Experience)
Reports the monthly productivity and quality assurance metrics of contractors to management.
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Level 3 Behaviors
(Moderate Experience)
Utilizes contractor management systems to manage various workflows.
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Level 4 Behaviors
(Extensive Experience)
Provides hands-on guidance to other leaders regarding the contractor safety management process.
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Level 5 Behaviors
(Mastery)
Establishes and implements standard operating procedures for contractors to maintain safe facility operations.
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11 soft skills or competencies (core competencies) for Facilities Supervisor
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
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Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
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Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
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Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Summary of Facilities Supervisor skills and competencies
There are 2 hard skills for Facilities Supervisor, Equipment Maintenance, HVAC.
9 general skills for Facilities Supervisor, Safety Policies and Procedures, Contractor Management, Corrective Maintenance, etc.
11 soft skills for Facilities Supervisor, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facilities Supervisor, he or she needs to be proficient in Budgeting, be proficient in Planning and Organizing, and be proficient in Coordination.