Skills & Competencies for Facility Maintenance Technician I

Facility Maintenance Technician I job profile

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JOB SUMMARY for Facility Maintenance Technician I

Performs basic and routine facilities maintenance, construction, and repair tasks according to service, quality, and safety standards.

JOB RESPONSIBILITIES for Facility Maintenance Technician I

Following standard operating procedures, installs, inspects, repairs, and performs preventative maintenance to mechanical, electrical, plumbing, HVAC, safety, and waste management systems. Assists with miscellaneous facility projects, including painting, drywall, carpentry, installation of fixtures, and moving furniture or materials within the facility. Utilizes a work order system to log activities as required. Works with or assists trades contractors to complete projects or complex repairs.

Facility Maintenance Technician I SALARY RANGE

BASE 50%
$45,277
TOTAL 50%
$45,839
Job Level
A01
Job Code
SC16000622
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Facility Maintenance Technician I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facility Maintenance Technician I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Facility Maintenance Technician I

1 Industry Competency – Equipment Maintenance
Proficiency Level -1
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and best practices for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Assists in installing equipment and identifying and repairing equipment failures.
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Level 3 Behaviors
(Moderate Experience)
Coordinates equipment maintenance, repair, and safety programs for our organization.
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Level 4 Behaviors
(Extensive Experience)
Facilitates maintenance activities to minimize equipment downtime.
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Level 5 Behaviors
(Mastery)
Establishes a regularly scheduled maintenance program for all equipment.
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2 Industry Competency – Carpentry
Proficiency Level -1
Skill definition-Cutting, shaping, and assembling structural woodwork to construct buildings or other structures.
Level 1 Behaviors
(General Familiarity)
Cites basic procedures in installing fixtures such as cabinets, windows and furniture systems.
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Level 2 Behaviors
(Light Experience)
Assists in performing carpentry tasks, including roofing, framing, concrete form setting, and finish carpentry.
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Level 3 Behaviors
(Moderate Experience)
Diagnoses a wide variety of maintenance problems in carpentry to ensure a safe working environment.
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Level 4 Behaviors
(Extensive Experience)
Directs and monitors day-to-day activities related to carpentry to ensure the productivity of quality controls.
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Level 5 Behaviors
(Mastery)
Builds materials and tools for carpentry based on the current industry specifications and requirements.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for Facility Maintenance Technician I

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for developing safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Applies safety concepts in the workplace, including the proper use of personal protective equipment.
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Level 3 Behaviors
(Moderate Experience)
Drafts standard operating procedures to ensure seamless implementation of safety policies.
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Level 4 Behaviors
(Extensive Experience)
Delivers clear interpretation of safety policies, procedures, and reports to all junior managers and staff.
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Level 5 Behaviors
(Mastery)
Conceptualizes innovative ways to drive continuous improvements in our safety policies and procedures.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -1
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Cites best practices and methods used to maintain and repair building systems.
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Level 2 Behaviors
(Light Experience)
Assists in performing scheduled and unscheduled maintenance to maintain a safe working environment.
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Level 3 Behaviors
(Moderate Experience)
Completes the written preventive maintenance checklists in response to repair needs on building equipment.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with the operations team to coordinate building maintenance needs and identify corrective action plans.
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Level 5 Behaviors
(Mastery)
Builds maintenance management systems to manage, automate, and streamline building maintenance operations.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Facility Maintenance Technician I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -1
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2 Core Competencies – Service Excellence
Proficiency Level -1
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Describes different levels of service that exceed, meet or fall short of expectations.
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Level 2 Behaviors
(Light Experience)
Complies with service agreements entered into with customers or provides early notice of any deviations.
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Level 3 Behaviors
(Moderate Experience)
Communicates with customers to determine whether any problems remain after initial resolution and seek feedback.
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Level 4 Behaviors
(Extensive Experience)
Anticipates clients' needs and fulfills them in advance.
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Level 5 Behaviors
(Mastery)
Champions a customer-centric, service excellence culture.
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3 Facility Maintenance Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician I
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician I
Proficiency Level - 5

Summary of Facility Maintenance Technician I skills and competencies

There are 5 hard skills for Facility Maintenance Technician I, Equipment Maintenance, Carpentry, HVAC, etc.
8 general skills for Facility Maintenance Technician I, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
6 soft skills for Facility Maintenance Technician I, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facility Maintenance Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.

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