Skills & Competencies for Facility Maintenance Technician II

Facility Maintenance Technician II job profile

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JOB SUMMARY for Facility Maintenance Technician II

Performs basic and routine facilities maintenance, construction, and repair tasks according to service, quality, and safety standards.

JOB RESPONSIBILITIES for Facility Maintenance Technician II

Following standard operating procedures, installs, inspects, repairs, and performs preventative maintenance to mechanical, electrical, plumbing, HVAC, safety, and waste management systems. Assists with miscellaneous facility projects, including painting, drywall, carpentry, installation of fixtures, and moving furniture or materials within the facility. Utilizes a work order system to log activities as required. Works with or assists trades contractors to complete projects or complex repairs.

Facility Maintenance Technician II SALARY RANGE

BASE 50%
$53,037
TOTAL 50%
$53,703
Job Level
A02
Job Code
SC16000623
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Facility Maintenance Technician II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Facility Maintenance Technician II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Facility Maintenance Technician II

1 Industry Competency – Equipment Maintenance
Proficiency Level -2
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and best practices for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Assists in installing equipment and identifying and repairing equipment failures.
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Level 3 Behaviors
(Moderate Experience)
Coordinates equipment maintenance, repair, and safety programs for our organization.
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Level 4 Behaviors
(Extensive Experience)
Facilitates maintenance activities to minimize equipment downtime.
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Level 5 Behaviors
(Mastery)
Establishes a regularly scheduled maintenance program for all equipment.
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2 Industry Competency – Carpentry
Proficiency Level -2
Skill definition-Cutting, shaping, and assembling structural woodwork to construct buildings or other structures.
Level 1 Behaviors
(General Familiarity)
Cites basic procedures in installing fixtures such as cabinets, windows and furniture systems.
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Level 2 Behaviors
(Light Experience)
Assists in performing carpentry tasks, including roofing, framing, concrete form setting, and finish carpentry.
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Level 3 Behaviors
(Moderate Experience)
Diagnoses a wide variety of maintenance problems in carpentry to ensure a safe working environment.
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Level 4 Behaviors
(Extensive Experience)
Directs and monitors day-to-day activities related to carpentry to ensure the productivity of quality controls.
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Level 5 Behaviors
(Mastery)
Builds materials and tools for carpentry based on the current industry specifications and requirements.
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3 Facility Maintenance Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician II
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician II
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for Facility Maintenance Technician II

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for developing safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Applies safety concepts in the workplace, including the proper use of personal protective equipment.
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Level 3 Behaviors
(Moderate Experience)
Drafts standard operating procedures to ensure seamless implementation of safety policies.
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Level 4 Behaviors
(Extensive Experience)
Delivers clear interpretation of safety policies, procedures, and reports to all junior managers and staff.
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Level 5 Behaviors
(Mastery)
Conceptualizes innovative ways to drive continuous improvements in our safety policies and procedures.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -2
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Cites best practices and methods used to maintain and repair building systems.
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Level 2 Behaviors
(Light Experience)
Assists in performing scheduled and unscheduled maintenance to maintain a safe working environment.
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Level 3 Behaviors
(Moderate Experience)
Completes the written preventive maintenance checklists in response to repair needs on building equipment.
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Level 4 Behaviors
(Extensive Experience)
Applies a preventive maintenance program for building and production equipment to minimize downtime.
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Level 5 Behaviors
(Mastery)
Builds maintenance management systems to manage, automate, and streamline building maintenance operations.
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3 Facility Maintenance Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician II
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician II
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Facility Maintenance Technician II

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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2 Core Competencies – Service Excellence
Proficiency Level -2
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Explains the definition and characteristics of service excellence.
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Level 2 Behaviors
(Light Experience)
Provides timely response to customers' complaints, feedback, and comments.
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Level 3 Behaviors
(Moderate Experience)
Develops and sustains productive working relationships with internal and external customers.
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Level 4 Behaviors
(Extensive Experience)
Directs service design programs to optimize service delivery and customer experience.
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Level 5 Behaviors
(Mastery)
Explores innovative service models and processes to exceed client expectations.
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3 Facility Maintenance Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Facility Maintenance Technician II
Proficiency Level - 4
5 Competency for - Facility Maintenance Technician II
Proficiency Level - 5

Summary of Facility Maintenance Technician II skills and competencies

There are 5 hard skills for Facility Maintenance Technician II, Equipment Maintenance, Carpentry, HVAC, etc.
8 general skills for Facility Maintenance Technician II, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
7 soft skills for Facility Maintenance Technician II, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Facility Maintenance Technician II, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.

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