Skills & Competencies for General Maintenance Worker III

General Maintenance Worker III job profile

JOB SUMMARY for General Maintenance Worker III

Maintains, services, and conducts minor repairs on buildings and equipment.

JOB RESPONSIBILITIES for General Maintenance Worker III

Performs a variety of semiskilled duties in the areas of plumbing, carpentry, electrical, painting, or plastering. Assists maintenance engineers and other workers with their tasks. Complies with established safety guidelines and procedures.

General Maintenance Worker III SALARY RANGE

BASE 50%
$67,345
TOTAL 50%
$68,381
Job Level
A03
Job Code
SC16000025
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

General Maintenance Worker III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each General Maintenance Worker III skill and competencie below to view definitions.

5 hard skills or competencies (industry competencies) for General Maintenance Worker III

1 Industry Competency – Equipment Maintenance
Proficiency Level -2
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the step-by-step process of maintaining engineering equipment.
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Level 2 Behaviors
(Light Experience)
Documents instructions on equipment maintenance safety procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements preventive maintenance procedures for engineering equipment and tools.
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Level 4 Behaviors
(Extensive Experience)
Oversees the maintenance of equipment following infection control safety guidelines.
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Level 5 Behaviors
(Mastery)
Establishes equipment preventative maintenance standards that are scalable throughout the division.
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2 Industry Competency – Carpentry
Proficiency Level -2
Skill definition-Cutting, shaping, and assembling structural woodwork to construct buildings or other structures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures on how to use basic hand tools in carpentry.
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Level 2 Behaviors
(Light Experience)
Follows local building codes and health and safety regulations for carpentry-related tasks.
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Level 3 Behaviors
(Moderate Experience)
Manages the maintenance, repair, and installation of carpentry work to mitigate potential safety problems.
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Level 4 Behaviors
(Extensive Experience)
Oversees carpentry projects and services from design and layout to completions to ensure overall occupational safety.
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Level 5 Behaviors
(Mastery)
Establishes protocols and guidelines to ensure the safety and protection of staff performing carpentry-related tasks.
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3 General Maintenance Worker III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker III
Proficiency Level - 4
5 Competency for - General Maintenance Worker III
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for General Maintenance Worker III

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Discusses the possible work hazards for not complying with safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Records performed tasks according to the specified safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements departmental safety policies and procedures to ensure a hazard-free work environment.
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Level 4 Behaviors
(Extensive Experience)
Modifies our existing safety policies and procedures to meet regulatory requirements and standards.
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Level 5 Behaviors
(Mastery)
Designs and delivers training programs to educate employees on our updated safety policies and procedures.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -3
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Discusses different types of building maintenance, including preventative, routine, and remedial maintenance.
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Level 2 Behaviors
(Light Experience)
Identifies building and facility maintenance issues to complete repairs, operations, and project work.
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Level 3 Behaviors
(Moderate Experience)
Performs standard preventive maintenance procedures used in ensuring building's upkeep.
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Level 4 Behaviors
(Extensive Experience)
Guides maintenance teams in resolving issues to maintain the functionality of the building.
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Level 5 Behaviors
(Mastery)
Generates effective maintenance programs and plans to reduce component failures and service interruptions.
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3 General Maintenance Worker III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker III
Proficiency Level - 4
5 Competency for - General Maintenance Worker III
Proficiency Level - 5

7 soft skills or competencies (core competencies) for General Maintenance Worker III

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Initiates SOP revisions to support continuous improvement of processes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the benefits and drawbacks of a specific SOP; oversees the corresponding enhancements.
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Level 5 Behaviors
(Mastery)
Establishes formal policies and procedures to guide the our SOP practices.
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2 Core Competencies – Service Excellence
Proficiency Level -2
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Names popular customer service Key Performance Indicators (KPIs) and metrics.
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Level 2 Behaviors
(Light Experience)
Utilizes the tools and systems properly to manage customer service tasks.
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Level 3 Behaviors
(Moderate Experience)
Improves service design to better meet clients expectations.
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Level 4 Behaviors
(Extensive Experience)
Monitors service KPIs and metrics to make sure service levels meets expectations.
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Level 5 Behaviors
(Mastery)
Leads co-creation initiatives with employees, customers, and other stakeholders to guarantee sustainable service excellence.
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3 General Maintenance Worker III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker III
Proficiency Level - 4
5 Competency for - General Maintenance Worker III
Proficiency Level - 5

Summary of General Maintenance Worker III skills and competencies

There are 5 hard skills for General Maintenance Worker III, Equipment Maintenance, Carpentry, HVAC, etc.
8 general skills for General Maintenance Worker III, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
7 soft skills for General Maintenance Worker III, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Maintenance Worker III, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be skilled in Attention to Detail.

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