Skills & Competencies for Mail Clerk

Mail Clerk job profile

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JOB SUMMARY for Mail Clerk

Receives, sorts and distributes incoming mail.

JOB RESPONSIBILITIES for Mail Clerk

Collects and processes outgoing mail. Operates postage machine and other mailroom equipment as needed.

Mail Clerk SALARY RANGE

BASE 50%
$36,858
TOTAL 50%
$37,348
Job Level
A01
Job Code
OF13000015
Education/Degree
High School Diploma or Technical Certificate
Reports To
Mailroom Supervisor

Mail Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Mail Clerk skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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7 general skills or competencies (Job family competencies) for Mail Clerk

1 Job Family Competencies – Administrative Management
Proficiency Level -1
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the overall structure of an organization.
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Level 2 Behaviors
(Light Experience)
Responds to basic inquiries promptly to support the efficiency of administrative operations.
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Level 3 Behaviors
(Moderate Experience)
Supervises the administrative employees to adhere to quality standards and procedures.
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Level 4 Behaviors
(Extensive Experience)
Proposes overall solutions for administrative management issues.
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Level 5 Behaviors
(Mastery)
Establishes guidance and procedures of services on a wide range of administrative management functions.
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2 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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3 Mail Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Mail Clerk
Proficiency Level - 4
5 Competency for - Mail Clerk
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Mail Clerk

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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2 Core Competencies – Confidentiality
Proficiency Level -2
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Locates documents and resources on confidentiality management.
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Level 2 Behaviors
(Light Experience)
Identifies sensitive and confidential information from one's own work.
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Level 3 Behaviors
(Moderate Experience)
Provides solid judgment regarding the safeguarding of information in complicated cases.
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Level 4 Behaviors
(Extensive Experience)
Designs and conducts training on confidentiality awareness and rules.
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Level 5 Behaviors
(Mastery)
Keeps current on industry regulations and legal issues concerning confidentiality.
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3 Mail Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Mail Clerk
Proficiency Level - 4
5 Competency for - Mail Clerk
Proficiency Level - 5

Summary of Mail Clerk skills and competencies

There are 0 hard skills for Mail Clerk.
7 general skills for Mail Clerk, Administrative Management, Computer Literacy, Data Entry, etc.
6 soft skills for Mail Clerk, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mail Clerk, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.

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